Sales Specialist / Luxury Travel Sales | WFO

Cloudstaff; Makati; Vor Ort; PHP 357.000 - 603.000; Vollzeit

Benefits dieser Stelle

Employee Share Units program

Cloudstaff Dream Points

Health and life insurance on day 16 of

Career advancement

In-house psychiatrist

International career growth

Lifeworks Mental Wellness EAP

CS Social Clubs

Quarterly perks boxes for WFH staff

Company-provided PC/Laptop and fiber

Zusammenfassung

Cloudstaff Philippines Inc. is seeking an experienced Sales Agent to manage warm inbound leads in a night-shift, office-based role in Makati.

You will guide affluent travellers through a consultative sales process, presenting curated options and ensuring high-level client satisfaction. The role demands strong communication, polished professionalism, and the ability to nurture leads through multi-week cycles, with targets for conversion and revenue.

Qualifikationen

• Minimum 2+ years of sales or client-facing experience; consultative/high-ticket sales preferred.
• Good spoken and written English with a clear, neutral accent (approx. B2–C1).
• Proven ability to communicate confidently with high-net-worth individuals.
• Demonstrated experience managing multi-touch, multi-week sales cycles and consistent follow-ups.
• Strong listening skills with a consultative approach to recommending solutions.
• Highly organized with experience using CRMs and meticulous record-keeping.
• Confident, professional, calm demeanor for a mature clientele.
• University degree preferred; minimum 2 years of college.
• Ability to work full-time in an office-based night-shift aligned to Canada time zones.

Aufgaben

• Engage with warm inbound leads.
• Conduct discovery conversations to understand travel preferences, motivations, budgets, and expectations.
• Present curated travel options and educate clients on itineraries, inclusions, pricing tiers, and value propositions.
• Build trust and rapport with high-net-worth travellers.
• Manage multi-week follow-ups and nurture leads until conversion.
• Convert inbound leads into bookings within defined timelines.
• Handle objections and guide clients toward informed decisions.
• Maintain CRM records, update lead stages, and document interactions.
• Achieve targets for conversion rate, revenue, lead progression, and customer satisfaction.
• Manage multiple conversations across 1–4 week sales cycles.
• Ensure timely follow-ups, clear communication, and proactive next steps.
• Coordinate with tour operators for booking finalization and handoff when a sale closes.

Kenntnisse

Inbound sales

CRM proficiency

Communication skills

Ausbildung

University degree preferred

Tools

CRM systems

Jobbeschreibung

Job Description

Work-From-Office is a setup based in Makati/Ortigas.

This role is designed for experienced, highly polished Sales Agent.You will manage warm, high-intent inbound leads provided by the client, engagewith affluent customers, and guide them through a multi-step consultative salesprocess in the top-tier hospitality and experience industry. No lead generation or coldcalling is required.The role requires strong consultative selling skills, refined communication, andconfidence when dealing with high-profile, and high-net-worth travellers.

Key Responsibilities:

Client Engagement & Consultative Selling

• Engage with warm inbound leads.
• Conduct discovery conversations to understand travel preferences, motivations, budgets, and expectations.
• Present curated travel options across
• Educate clients on itineraries, inclusions, pricing tiers, and value propositionsin a clear, sophisticated manner.
• Build trust and rapport with clients who expect high professionalism andpersonalized service.
• Manage multi-week follow-ups and nurture leads until conversion.

Sales Execution

• Convert assigned inbound leads into successful bookings within definedTimelines.
• Handle objections, clarify concerns, and guide clients toward informeddecisions.
• Maintain accurate CRM records, update lead stages, and document allinteractions.
• Achieve targets for conversion rate, revenue, lead progression, and customersatisfaction.

Pipeline Management

• Manage multiple customer conversations simultaneously throughout 1–4week sales cycles.
• Ensure timely follow-ups, clear communication, and proactive next steps.
• Coordinate with tour operators for booking finalization and client handoff once a sale is closed.

Qualifications and Requirements

Core Requirements:

• Minimum 2+ year experience in sales or client-facing roles, ideally inhospitality, real estate, financial services, or other consultative/high-ticketsales is a plus.
• Good spoken and written English; clear, neutral accent preferred (approx.B2–C1 level).
• Proven ability to communicate confidently with high-net-worth individuals,
• Typical demographic: 55+, Canadian market
• Experience managing multi-touch, multi-week sales cycles and following upconsistently.
• Strong listening skills with a consultative approach to recommending solutions.
• Highly organized with experience in managing CRMs and strong attention torecord-keeping
• Confident, professional, calm demeanor suited for a mature clientele.
• University degree preferred, minimum 2 years of college
• Ability to work full-time in an office-based, night-shift setup aligned to Canada time zones.

Work Setup

• Location: Office-based
• Schedule: Night shift (aligned with Canada time zones)
• Employment Type: Full-time
• Client/Vendor Interaction: Daily contact with leadership and travel experts
• All tools, systems, and extensive training will be provided.

Perks and Benefits

• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• In-house psychiatrist available to support employees' well-being
• International career growth and connections
• Mental Wellness Employee Assistance program through Lifeworks
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Unlimited cash incentives for hired referrals
• We set you up for success with a company-provided PC/Laptop and fiber internet connection.