Inside Sales Representative | WFO Ortigas

Cloudstaff; Eastern Manila District; On-site; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Employee Share Units

Health and life insurance

Career growth opportunities

Company PC/Laptop provided

Job summary

Cloudstaff is seeking an Inside Sales Representative to support a US-based cloud communications provider. The role focuses on generating opportunities, nurturing leads, and closing deals, with inbound/outbound activity and a night-shift schedule aligned to US hours.

A monthly commission bonus enhances earning potential. You will work onsite at our Ortigas office, leveraging Five9 dialing, CRM systems, and collaboration with the client to meet revenue targets.

Qualifications

• Minimum 2–3 years in inside sales, telesales, or account management.
• Strong communication and negotiation skills.
• Proven track record of meeting sales quotas.

Responsibilities

• Engage with inbound leads and provide timely follow-up.
• Re-engage aged inbound leads to uncover opportunities.
• Conduct outbound cold calls to identify new prospects.
• Utilize Five9 for dialing campaigns and manage sales pipeline.
• Disclose and document lead status in CRM systems.

Skills

Inside sales

Lead qualification

Negotiation

CRM systems

Communication

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

Five9

MS Office/Google Workspace

Job description

Job Description

Work-From-Office is a setup based in Ortigas .

About Our Client

Our US client is a leading cloud-based communications provider specializing in business VoIP phone systems and unified communications solutions, serving millions of customers globally. As an award-winning telecommunications company, they deliver sophisticated communication solutions that help businesses streamline their operations and enhance productivity in the rapidly evolving digital communications landscape.

About the Role

We are looking for a motivated Inside Sales Representative to support our client, a leading smart communications platform for businesses and consumers. In this role, you will be responsible for generating sales opportunities, nurturing leads, and closing deals. You will work with a mix of inbound and outbound leads while delivering outstanding customer experiences — all onsite at our office on a night shift schedule aligned with US hours. This role also includes a monthly commission bonus tied to performance, offering strong earning potential for top performers.

Key Responsibilities

• Engage with Inbound Marketing Leads, providing timely follow-up and conversion support.

• Re-engage with Aged Inbound Marketing Leads to uncover renewed interest and opportunities.

• Conduct Outbound cold-call dialing on targeted lists to identify new prospects and expand customer reach.

• Use the Five9 dialing program to manage inbound and outbound calling campaigns efficiently.

• Understand customer needs and present the client’s phone solution that address business challenges.

• Manage the full sales cycle — from lead qualification to closing sales — while meeting performance targets.

• Accurately disposition all leads, including honoring requests from prospects who wish to be added to the “Do Not Call” list, in compliance with policies and regulations.

• Maintain precise records of client interactions, lead status, and pipeline activity in CRM systems.

• Collaborate with Cloudstaff and the client to align sales strategies and meet revenue goals.

• Provide insights into customer feedback and market trends to support ongoing business development.

Qualifications and Requirements

• Bachelor’s degree in Business, Marketing, Communications, or related field (preferred).

• 2–3 years of proven experience in inside sales, telesales, or account management.

• Strong communication, negotiation, and relationship-building skills.

• Track record of achieving or exceeding sales quotas.

• Proficiency with CRM systems and MS Office/Google Workspace tools.

• Experience using the Five9 dialing program is preferred.

• Highly motivated, results-driven, and adaptable to a dynamic work environment.

• Willingness and ability to work US hours (night shift, PH time).

Perks and Benefits

• Become part of the Employee Share Units program

• CloudstaffDream Points - To be used for bidding useful items like appliances, kitchenettes etc.

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment

• Endless opportunities for career advancement

• In-house psychiatrist available to support employees' well-being

• International career growth and connections

• Mental Wellness Employee Assistance program through Lifeworks

• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues

• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled

• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!

• Unlimited cash incentives for hired referrals

• We set you up for success with a company-provided PC/Laptop