Client Relationship Support I WFO

Cloudstaff; Philippines; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Flexible leave

Career advancement

Company PC provided

Fiber internet

Free coffee

Meals and beer Fridays

Employee share units

Lifeworks EAP

Job summary

Cloudstaff in Angeles City, Philippines, is seeking a Client Relationship Support to join our team in a Work From Office role. The role provides high-quality administrative and operational support to ensure efficient day-to-day functioning, handling data entry, documentation uploads, reporting, and client communications with a focus on accuracy and timely delivery.

The ideal candidate is highly organized, detail-oriented, with strong written and verbal communication skills, proficient in

Qualifications

• High attention to detail in data entry, documentation, and reporting.
• Excellent written and verbal communication.
• Strong time management and prioritisation abilities.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams).
• Ability to learn and adapt quickly to new systems and tools.
• Highly organised with structured records and workflows.

Responsibilities

• Provide administrative support to Client Relationship and National teams.
• Ensure accurate data entry, documentation uploads, and reporting in the client portal.
• Maintain organised records, files, and workflows.
• Coordinate and track client-related requests to ensure timely completion.
• Communicate professionally with internal teams and clients via email and other platforms.
• Support process improvements to boost efficiency and client satisfaction.
• Manage competing priorities and deadlines with minimal supervision.

Skills

Attention to detail

Written and verbal communication

Time management

MS Office proficiency

Adaptability to new systems

Organisation and workflows

Tools

Microsoft Office (Outlook, Excel, Word, Teams)

Job description

Job Description

This is a Work From Office role based in Angeles City

Position Overview

The Client Relationship Support role is responsible for providing high-quality administrative and operational support to ensure the efficient day-to-day functioning of the team. This position requires strong organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The role plays a key part in maintaining client satisfaction, supporting the National team, and ensuring all client requirements are actioned accurately and on time.

Key Responsibilities

• Provide administrative support to the Client Relationship and National teams
• Ensure accurate data entry, documentation uploads, and reporting within the client portal
• Maintain organised records, files, and structured workflows
• Coordinate and track client-related requests to ensure timely and accurate completion
• Communicate professionally with internal teams and clients via email and other platforms
• Support process improvements to enhance efficiency and client satisfaction
• Manage competing priorities and deadlines with minimal supervision

Qualifications and Requirements

Required Skills and Qualifications (Non-Negotiable)

• Strong attention to detail, particularly in data entry, documentation, and reporting
• Excellent written and verbal communication skills
• Strong time management and prioritisation abilities
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams)
• Ability to quickly learn and adapt to new systems and tools
• Highly organised with the ability to maintain structured records and workflows

Perks and Benefits

Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Flexible leave credits which may be used for vacation, emergency and sick leaves
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Endless opportunities for career advancement
Exclusive ATM inside the office for employee's convenience
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
Top notch workplace with first class VIP lounge and game rooms
Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and connections
Unlimited cash incentives for hired referrals
Mental Wellness Employee Assistance program through Lifeworks
In-house psychiatrist available to support employees' well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc