Sales Specialist B2B (Spa and Cosmetic Surgery)

Outsourcey; Philippines; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Team-based environment

Job summary

Outsourcey, based in the Philippines, is seeking a results-driven sales specialist to convert inquiries into consultations and promote cosmetic surgery and MedSpa services. You’ll present provider credentials, address objections, and drive bookings while maintaining meticulous records in Nextech and Go High Level CRM.

Join a dynamic team focused on delivering exceptional patient experiences with strong English communication and industry knowledge.

Qualifications

• Exceptional English communication skills for professional speaking and writing.
• Proven sales experience converting inquiries into appointments and closing.
• Industry knowledge of cosmetic surgery procedures and MedSpa treatments.

Responsibilities

• Convert inbound inquiries into scheduled consultations by phone, text, and email.
• Sell clinic services and patient experiences to prospective clients.
• Present providers' qualifications to build trust and schedule consultations.
• Handle objections and guide prospects to bookings.
• Manage inquiries and update lead records using Nextech and Go High Level.
• Track calls, appointments, follow-ups, and conversion reasons for reporting.

Skills

English communication

Sales experience

Cosmetic surgery knowledge

CRM tooling

Tools

Nextech Practice Management Software

Go High Level CRM

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Exceptional English Communication Skills: Mastery of spoken and written English, with a clear, professional speaking style and no discernible accent.
• Proven Sales Experience: Demonstrated ability to convert incoming leads into scheduled appointments, confidently promote services, overcome objections, and close for the consultation.
• Industry Knowledge: Strong knowledge of cosmetic surgery procedures and MedSpa treatments, including the ability to explain services accurately and professionally to prospective patients.
• Software Proficiency: Hands‑on experience with Nextech Practice Management Software and Go High Level CRM is required.
• Organization and Reporting Skills: Strong attention to detail, accurate recordkeeping, and the ability to track calls, appointments, follow‑ups, conversion rates, and reasons for unsuccessful conversions while handling multiple inquiries efficiently.

Core responsibilities:

• Lead Conversion and Appointment Setting: Convert incoming inquiries into scheduled consultations through phone calls, text messages, and email communications.
• Consultative Sales: Effectively sell the clinic’s services, cosmetic surgery procedures, MedSpa treatments, and overall patient experience to prospective clients.
• Provider Promotion and Credentialing: Confidently present the providers’ qualifications, credentials, expertise, and experience to build trust and encourage prospective patients to schedule consultations.
• Objection Handling: Apply proven sales techniques to address concerns, overcome objections, answer questions, and convert interested prospects into booked appointments.
• Patient Inquiry Management: Respond promptly and professionally to prospective patients, provide accurate information about available procedures and treatments, and guide them through the consultation booking process.
• CRM and Practice Management: Utilize Nextech Practice Management Software and Go High Level CRM to manage inquiries, document communications, update lead records, and track appointment statuses.
• Call and Conversion Tracking: Maintain detailed records of inbound calls, inquiries, follow‑ups, scheduled consultations, and lead conversion rates.
• Reporting and Follow‑Up: Document the reasons inquiries fail to convert into scheduled consultations, identify recurring objections or barriers, and maintain consistent follow‑up to improve conversion performance.

Benefits:

Competitive salary Opportunity to shape the HR function of a rapidly growing BPO.

Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.