Sales Specialist

Outsourcey; Philippines; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey in the Philippines is seeking a proactive Sales Support Specialist to join our mission of connecting businesses with dedicated full-time teams. You will respond to inquiries, qualify leads, and schedule appointments, while leveraging AI tools for research and prospecting.

You will manage outbound and inbound communications, maintain CRM records, and collaborate with internal teams to improve lead response workflows and conversions.

Qualifications

• Min 2.5 years of proven experience in sales, appointment setting, lead generation, or customer support.
• Strong phone communication and follow-up skills.
• Comfortable handling inbound leads and making outbound calls.
• Ability to multitask and manage multiple leads simultaneously.
• Strong organizational skills and attention to detail.
• Experience using CRM systems and lead tracking tools.
• Comfortable using AI tools such as ChatGPT, Gemini, or Claude for research and prospecting.
• Ability to work independently and stay proactive without constant supervision.
• Strong written communication skills for email and customer follow-up.
• Results-driven mindset with strong urgency and responsiveness.
• Multiple screens would be helpful, but not a strict requirement.

Responsibilities

• Respond quickly to incoming website inquiries, warm leads, and customer requests.
• Make outbound calls to follow up with potential customers and schedule appointments.
• Confirm appointments with customers and ensure scheduling accuracy.
• Maintain consistent communication with leads through phone calls, text messages, and email follow-up.
• Qualify incoming leads and gather project information before appointments, and ensure scheduled appointments are grouped within the same area or zone each day/time for better route efficiency.
• Follow up with past leads and inactive inquiries to re-engage potential customers.
• Research potential commercial clients including developers, construction companies, builders, and real estate firms.
• Use AI tools such as ChatGPT, Gemini, and Claude to identify niche opportunities and larger accounts.
• Build prospect lists and assist with outreach to potential commercial clients.
• Support efforts to secure larger contracts and long-term business relationships.
• Maintain accurate records of leads, conversations, and appointments in the CRM system.
• Track lead status, follow-up activity, and pipeline progress.
• Communicate with internal team members regarding scheduling updates and customer information.
• Assist with general administrative and sales support tasks as needed.
• Help improve lead response systems and follow-up workflows to maximize conversions.

Skills

Proven experience in sales

Phone communication

CRM proficiency

AI tools for research

Multi-tasking

Written communication

Lead follow-up

Outbound calling

Independent work

Attention to detail

Tools

CRM systems

Lead tracking tools

Job description

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements

• Min 2.5 Years of Proven Experience in sales, appointment setting, lead generation, or customer support
• Strong phone communication and follow-up skills
• Comfortable handling inbound leads and making outbound calls
• Ability to multitask and manage multiple leads simultaneously
• Strong organizational skills and attention to detail
• Experience using CRM systems and lead tracking tools
• Comfortable using AI tools such as ChatGPT, Gemini, or Claude for research and prospecting
• Ability to work independently and stay proactive without constant supervision
• Strong written communication skills for email and customer follow-up
• Results-driven mindset with strong urgency and responsiveness
• Multiple screens would be helpful, but not a strict requirement.

Core responsibilities

• Respond quickly to incoming website inquiries, warm leads, and customer requests
• Make outbound calls to follow up with potential customers and schedule appointments
• Confirm appointments with customers and ensure scheduling accuracy
• Maintain consistent communication with leads through phone calls, text messages, and email follow-up
• Qualify incoming leads and gather project information before appointments, and ensure scheduled appointments are grouped within the same area or zone each day/time for better route efficiency.
• Follow up with past leads and inactive inquiries to re-engage potential customers
• Research potential commercial clients including developers, construction companies, builders, and real estate firms
• Use AI tools such as ChatGPT, Gemini, and Claude to identify niche opportunities and larger accounts
• Build prospect lists and assist with outreach to potential commercial clients
• Support efforts to secure larger contracts and long-term business relationships
• Maintain accurate records of leads, conversations, and appointments in the CRM system
• Track lead status, follow-up activity, and pipeline progress
• Communicate with internal team members regarding scheduling updates and customer information
• Assist with general administrative and sales support tasks as needed
• Help improve lead response systems and follow-up workflows to maximize conversions

Benefits

• Competitive salary Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.