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Logix BPO Pty in Cebu City seeks a Telecommunications Sales Specialist to help customers select telecom solutions, explain options, and drive revenue growth through product recommendations and account development.
The role requires strong communication skills, a customer-centric approach, and the ability to meet sales targets while maintaining a high level of service. Experience in consumer-facing sales is preferred.
We are seeking a motivated Telecommunications Sales Specialist to join our team. This position involves assisting individual customers in selecting telecommunications solutions that match their needs while supporting revenue growth through product recommendations and account development.
The successful candidate will be comfortable communicating with customers, explaining service options, identifying opportunities for additional products, and working toward defined sales objectives.
The role involves engaging with consumers regarding telecommunications services, understanding their requirements, presenting suitable options, and assisting them throughout the purchasing or upgrade process.
Experience within the telecommunications sector is an advantage, particularly candidates who have worked with established providers such as AT&T, T-Mobile, Verizon, Comcast, Spectrum, or comparable companies.
Communicate with individual customers regarding available telecommunications solutions.
Present mobile, internet, broadband, cable, and related service options.
Assess customer requirements and suggest appropriate products or service packages.
Introduce relevant upgrades, add-ons, and complementary services.
Explain pricing, features, promotions, contract information, and service terms.
Respond to customer inquiries and address sales-related concerns.
Develop professional relationships and provide a positive customer experience.
Work toward assigned sales, revenue, conversion, and productivity objectives.
Record customer interactions, account information, and sales activity accurately.
Follow established sales procedures, company policies, and applicable compliance guidelines.
Keep current with product changes, promotional offers, pricing updates, and new service options.
Previous experience in consumer-facing sales, preferably in telecommunications.
Background selling products, service plans, subscriptions, or similar offerings.
Experience identifying additional sales opportunities and recommending relevant services.
Strong verbal communication and interpersonal abilities.
Comfortable discussing products and presenting recommendations to customers.
Customer-oriented approach combined with commercial awareness.
Ability to work with sales goals, KPIs, and performance measurements.
Good negotiation, problem-solving, and customer-handling skills.
Ability to understand customer requirements and match them with suitable solutions.
Reliable, motivated, and willing to work toward defined business objectives.
Applicants with experience involving established telecommunications providers are encouraged to apply, including experience with:
AT&T
T-Mobile
Verizon
Comcast
Spectrum
Other telecommunications service providers in the United States
Experience in any of the following areas may also be relevant:
Consumer telecommunications
Retail or consumer sales
Inside sales
Inbound customer sales
Outbound sales
Account management
Customer retention
Service upgrades
Mobile and wireless plans
Broadband and internet services
Cable services
Telecommunications subscriptions
Add-on and accessory sales
We are interested in candidates who demonstrate:
A strong focus on achieving measurable objectives
Confidence communicating with different types of customers
The ability to explain and present products clearly
An understanding of consultative selling and customer needs
Good relationship-building skills
A professional and service-oriented approach
Initiative when identifying relevant additional sales opportunities
Willingness to learn new products, services, systems, and promotions
Consistency in meeting individual and team expectations
Applicants may be asked to provide the following information as part of the application:
Which statement best describes your current authorization to work in the Philippines?
What monthly basic salary range are you seeking?
How many years of experience do you have in sales-related roles?
What type of educational or professional qualification do you hold?
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