Chat Support located in Cebu

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 268,000 - 312,000; Full time

Benefits offered by this job

Health Insurance

HMO

Medical Reimbursement

Job summary

Caldwell Communications Consultancy Philippines is hiring Customer Service Representatives for a Sales Account to handle inquiries while actively promoting products. This role blends customer support with sales, focusing on building rapport, identifying needs, and closing opportunities.

On-site in Cebu with full-time schedules, the position offers paid training, performance incentives, and a competitive basic salary up to 28K plus commissions.

Qualifications

• High School or Senior High School graduates welcomed.
• Good English communication and persuasion skills required.
• Basic computer knowledge and multitasking ability needed.

Responsibilities

• Handle inbound and/or outbound customer interactions via phone, chat, or email.
• Recommend and promote products or services based on customer needs.
• Achieve individual and team sales targets.
• Address customer concerns while ensuring a positive sales experience.
• Accurately document customer interactions and sales transactions.
• Follow sales scripts, compliance guidelines, and quality standards.

Skills

English communication

Persuasion skills

Basic computer skills

Multitasking

Education

High School / Senior High School

Job description

Caldwell Communications Consultancy Philippines

On-site - Cebu No Exp Required High/Senior High School Full-time

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Telesys BPO

Telesys BPO

About Telesys BPO

Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us.

Job Description

We are hiring Customer Service Representatives for a Sales Account who will handle customer inquiries while actively promoting products or services. This role combines customer support and sales, focusing on building rapport, identifying needs, and closing sales opportunities.

Key Responsibilities

• Handle inbound and/or outbound customer interactions via phone, chat, or email
• Recommend and promote products or services based on customer needs
• Achieve individual and team sales targets
• Address customer concerns while ensuring a positive sales experience
• Accurately document customer interactions and sales transactions
• Follow sales scripts, compliance guidelines, and quality standards

Work Schedule & Training

• Full paid sales and product training provided

What to expect

• Performance-driven environment with incentives
• Opportunities to earn commissions and bonuses

Requirements

• High School or Senior High School Graduate (College level or graduate is a plus)
• Good English communication and persuasion skills
• Basic computer knowledge and multitasking ability
• Willing to work onsite in Metro Manila
• Amenable to shifting schedules

Why Work for Us

• UP TO 28K monthly basic plus incentives
• Paid sales training and continuous coaching
• Clear career progression to senior sales or leadership roles

Workplace Culture

• High-energy and collaborative sales environment
• Recognition programs for top performers
• Team-building activities and engagement events

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