Telecommunications

Gratitude Philippines; Cebu City; On-site; PHP 223,000 - 279,000; Full time

Job summary

Gratitude Philippines in Cebu on site is seeking a Customer Service Representative for a Telecommunications account. You will handle billing, account and service inquiries, and provide friendly support to ensure a positive customer experience.

Ideal candidates are high school graduates with at least 6 months of BPO experience and strong English communication. Willingness to work onsite in Cebu, including shifting schedules, weekends, and holidays, is required.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• At least 6 months of BPO experience.
• Good English communication skills.
• Willing to work onsite in Cebu.
• Open to shifting schedules, weekends, and holidays.

Responsibilities

• Assist customers with billing, account, and service inquiries.
• Provide accurate and friendly customer support.
• Resolve concerns efficiently while delivering an excellent customer experience.
• Maintain accurate records of customer interactions.

Skills

BPO experience

Education

High School Graduate

Job description

We're Hiring: Customer Service Representative - Telecommunications Account

Cebu | Onsite

Ready to level up your BPO career? Join one of the fastest-growing Telecommunications Accounts and enjoy a competitive salary package, career growth, and a dynamic work environment.

Salary Package

• ₱20,000 Package - for candidates with 6 to 23 months of BPO experience
• ₱25,000 Package - for candidates with 24 months or more of BPO experience

What You'll Do

• Assist customers with billing, account, and service inquiries.
• Provide accurate and friendly customer support.
• Resolve concerns efficiently while delivering an excellent customer experience.
• Maintain accurate records of customer interactions.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• At least 6 months of BPO experience.
• Good English communication skills.
• Willing to work onsite in Cebu.
• Open to shifting schedules, weekends, and holidays.

Why Join Us?

• Competitive salary package of up to ₱25,000.
• Career growth and development opportunities.
• Supportive and fast-paced work environment.
• Be part of a leading Telecommunications account.