Sales Operations & Order Admin Specialist

INTELEGENCIA BPO LLC CORP.; Pasig; Vor Ort; PHP 290.000 - 469.000; Vollzeit

Zusammenfassung

INTELEGENCIA BPO LLC CORP in Pasig is seeking a detail-oriented System Administrator to support order management, sales administration, and customer account maintenance for a US-based client. The role emphasizes accurate order assignments, reliable customer records, and timely administrative support to the sales team.

You will monitor orders and payments, coordinate data cleanup, and prepare weekly reports.

Qualifikationen

• Two years of experience in sales support, order management, customer service, administrative support, or related field.
• Excellent written and verbal English communication skills, with prior experience supporting US-based clients.
• Strong attention to detail and the ability to manage large volumes of data accurately.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Experience using CRM, order management, ERP, or similar business systems; MarketTime experience is preferred.
• Strong organizational, analytical, and problem-solving skills.
• Ability to prioritize multiple tasks, meet deadlines, and work independently in a fast-paced environment.
• Professional email etiquette and the ability to communicate effectively with customers and internal stakeholders.

Aufgaben

• Review and assign unassigned orders daily, ensuring accurate sales representative, territory, division, and customer account assignments.
• Maintain accurate customer and order records, including account merges, order coding, and data cleanup.
• Follow up on market and out-of-territory orders to ensure the completion of required documentation and payments.
• Prepare and distribute weekly sales, territory, division, and market-related reports.
• Support sales representatives by monitoring open quotes, outstanding orders, and customer follow-ups.
• Communicate with customers to obtain missing documentation, resolve account discrepancies, and facilitate payment collection.
• Coordinate pre-market and post-market activities, including reporting, communications, and calendar management.
• Assist in training temporary staff on MarketTime processes and order entry procedures.
• Identify opportunities to improve workflows, data accuracy, and operational efficiency.
• Support special projects and other administrative tasks as assigned.

Kenntnisse

English communication

Attention to detail

Organizational skills

Analytical thinking

Problem-solving

Task prioritization

Professional email etiquette

Multi-tasking

US client communication

Interpersonal skills

Tools

Microsoft Excel

Outlook

Microsoft Office

CRM

MarketTime

Jobbeschreibung

INTELEGENCIA BPO LLC CORP in Pasig is seeking a detail-oriented System Administrator to support order management, sales administration, and customer account maintenance for a US-based client. The role emphasizes accurate order assignments, reliable customer records, and timely administrative support to the sales team.

You will monitor orders and payments, coordinate data cleanup, and prepare weekly reports.