Overview
Sales Department Manager, is responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Agents.
Sales Manager who can plan, execute and oversee all sales and promotional activities effectively. Sales Managers typically undertake the following duties alone or in collaboration with other personnel in the sales department:
- Overseeing sales, promotions and campaigns
- Planning and directing the hiring and training of new Sales Agents
- Directing and coordinating all sales activities
- Preparing sales budgets and projections and approving expenditures
- Tracking and analyzing sales statistics based on key quantitative metrics
- Handling and resolving customer complaints regarding a product or service
- Setting discount rates and determining price schedules
- Advising dealers on policies and Standard Operating Procedures (SOPs)
- Serving as the face of the organization to internal and external partners
- Making data-informed decisions to drive performance and resource allocation
- Developing and maintaining relationships with key clients
- Setting sales quotas and goals
- Overseeing and directing performance of the sales team
- Identifying emerging markets to find new sales opportunities
- Defining and executing territory sales plans
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
- Own recruiting, objectives setting, coaching and performance monitoring of sales agents
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
Qualifications
- Bachelors Graduate.
- Minimum of 3 years experience.