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Job summary
TASQ Staffing Solutions is seeking a dynamic team leader based in Taguig to oversee and coach an inside sales team. The ideal candidate will have at least 3 years of contact center experience and 2 years in a supervisory role. Responsibilities include generating accounts, managing KPIs, and collaborating on process improvements. This role requires excellent English communication and multitasking skills. Work hours are from 11 PM to 8 AM, and the position is 100% onsite in BGC Taguig.
Qualifications
At least 3 years of experience in contact center (B2B/SaaS).
At least 2 years tenure in Supervisory role.
Proven ability to coach others and manage conflict constructively.
Responsibilities
Lead, train, and coach inside sales team; manage KPIs.
Generate new accounts via outbound prospecting and support campaigns.
Identify gaps and collaborate cross-functionally to solve issues.
Prepare sales reports and analyze trends for strategy enhancements.
Skills
Excellent English communication
Team/operations scaling experience
Proficient in multitasking
Education
High School graduate
Tools
Google Suite applications
Job description
Working Setup:
100% Onsite (BGC Taguig)
Work Hours:
11PM to 8AM
Responsibilities:
Team Leadership: Lead, train, and coach inside sales team; Manage KPIs through reviews and action plans.
Sales Operations: Generate new accounts via outbound prospecting; Support campaigns; Close deals; Maintain CRM accuracy.
Process Improvement: Identify gaps; Collaborate cross-functionally to solve issues and sales escalations.
Reporting & Analysis: Prepare sales reports; Analyze trends to guide coaching and strategy enhancements.
Requirements:
High School graduate
Excellent English communication
At least 3 years of experience in contact center (B2B/SaaS)
At least 2 years tenure in Supervisory role
Proven ability to coach others and manage conflict constructively
Team/operations scaling experience.
Proficient in multitasking, tools, and Google Suite applications.