Sales Lead

Proselect Management Inc; Cebu City; On-site; PHP 335,000 - 670,000; Full time

Job summary

A management services provider in Cebu City is seeking an experienced coach to lead sales agents. The role involves conducting coaching sessions, ensuring compliance with sales practices, and analyzing performance metrics. Candidates should have at least 1 year of experience in a similar role, ideally within a BPO or call center environment, and strong skills in negotiation and objection handling.

Qualifications

• Minimum 1 year of experience in coaching or leading a sales team, preferably in a call center/BPO environment.
• Skilled in coaching bottom, mid, and top performers.
• Strong ability in objection handling and negotiation.
• Experience in handling KPIs tied to sales quotas for different products.
• Strong ability in objection handling and negotiation.
• Knowledgeable in using Sales CRM systems, QA tools, and Excel dashboards.

Responsibilities

• Conduct one-on-one coaching sessions focusing on sales techniques.
• Collaborate with Sales Managers to align coaching with business goals.
• Monitor and analyze performance reports to identify opportunities for improvement.
• Monitor, review, and analyze daily and weekly performance reports to identify strengths, gaps, and opportunities for improvement.

Skills

Coaching skills

Sales negotiation

KPI management

Objection handling

Sales CRM proficiency

Education

Bachelor's degree

Tools

Sales CRM systems

QA tools

Excel dashboards

Job description

Overview

On-site - Cebu | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

Location: Cebu (Onsite)

Responsibilities

• Conduct one-on-one coaching sessions with sales agents, focusing on closing techniques, objection handling, and script adherence.
• Collaborate with Sales Managers and Team Leaders to align coaching priorities with overall business goals.
• Ensure compliance with client-approved scripts, legal disclosures, and quality standards.
• Monitor, review, and analyze daily and weekly performance reports to identify strengths, gaps, and opportunities for improvement.

Qualifications

• Minimum 1 year of experience in coaching or leading a sales team (preferably in a call center/BPO environment).
• Open to candidates with backgrounds as coaches, trainers, or team leaders.
• Skilled in coaching bottom, mid, and top performers.
• Experience in handling KPIs tied to sales quotas for different products.
• Strong ability in objection handling and negotiation.
• Knowledgeable in using Sales CRM systems, QA tools, and Excel dashboards.