Sales Engineer

HBS Marketing Corporation; Quezon City; On-site; PHP 40,000 - 60,000; Full time

Job summary

A leading kitchen equipment supplier based in the Philippines is seeking a Technical Sales Specialist to provide expert solutions for commercial kitchen needs. The role involves customer analysis, technical presentations, and close collaboration with sales teams. Ideal candidates will have a background in engineering or a related field and proven experience with commercial kitchen equipment. Excellent communication skills are essential to explain technical concepts effectively.

Qualifications

• Experience in commercial kitchen equipment sales, service, or installation.
• Knowledge of safety codes and energy efficiency standards.
• Excellent communication and presentation skills.

Responsibilities

• Analyze customer requirements and propose suitable kitchen equipment.
• Conduct technical presentations for potential customers.
• Collaborate with sales teams to generate leads.

Skills

Commercial kitchen equipment knowledge

Customer needs analysis

Technical presentations

Sales strategy collaboration

Customer relationship management

Market research

Education

Bachelor's degree in a relevant field (e.g. engineering)

Tools

CAD software

Job description

Technical Expertise:

• Deep understanding of commercial kitchen equipment: Possess a comprehensive knowledge of ovens, grills, fryers, refrigerators, dishwashers, ventilation systems, and other essential kitchen appliances.
• Ability to assess customer needs and recommend solutions:
• Analyze customer requirements, including menu types, kitchen layout, budget constraints, and operational goals, to propose the most suitable equipment configurations.
• Conducting technical presentations and demonstrations:
• Clearly explain the features, benefits, and technical specifications of various kitchen equipment to potential customers.
• Sales Support:
• Collaborating with sales teams: Work closely with sales representatives to identify and qualify leads, understand customer requirements, and develop effective sales strategies.
• Developing customized solutions and proposals:
• Create tailored proposals that address specific customer needs and technical requirements, including equipment selection, layout design, and cost estimations.
• Participating in sales meetings and presentations:
• Provide technical insights, answer customer questions, and contribute to closing sales deals.
• Customer Relationship Management:
• Building and maintaining strong relationships: Establish and cultivate long-term relationships with customers, providing ongoing technical support, addressing concerns, and ensuring satisfaction.
• Gathering customer feedback and insights:Actively listen to customer feedback, identify areas for improvement, and share insights with the company to enhance product development or service offerings.
• Market Research and Analysis:
• Staying abreast of industry trends:Keep up-to-date with advancements in kitchen equipment, emerging technologies, and industry regulations to ensure that the company's offerings remain competitive.
• Identifying new markets and customer segments: Conduct market research to identify potential growth opportunities and expand the company's customer base.

• Bachelor's degree in a relevant field:
• A degree in engineering, mechanical technology, or a related field is preferred.Experience in the food service industry is a significant advantage.
• Proven experience in the kitchen equipment industry:
• Prior experience working with commercial kitchen equipment, either in sales, service, or installation, is highly valued.
• Knowledge of industry standards and regulations:
• Familiarity with safety codes, energy efficiency standards, and other relevant regulations for commercial kitchen equipment is essential.
• Proficiency with technical tools and software:Ability to utilize CAD software, design tools, and technical documentation to create proposals and presentations.
• Communication Skills:
• Excellent communication and presentation skills:Ability to clearly and concisely explain technical concepts to non-technical audiences, including restaurant owners, chefs, and managers.
• Active listening skills:
• Ability to understand customer needs, challenges, and goals to tailor solutions effectively.
• Other Skills:
• Problem-solving abilities:
• Identify and address potential technical challenges during the sales process, ensuring smooth installation and operation of equipment.
• Negotiation skills:
• Successfully negotiate terms and conditions of sales agreements with customers, balancing price, delivery, and technical requirements.