Sales Engineer

HBS MARKETING CORPORATION; Philippines; On-site; PHP 480,000 - 750,000; Full time

Job summary

HBS MARKETING CORPORATION is seeking a technically skilled sales professional for commercial kitchen equipment. You will analyze customer needs, present technical demonstrations, and collaborate with the sales team to tailor equipment configurations and cost estimates.

You will develop proposals, support client meetings, and maintain strong relationships with customers while gathering insights to improve offerings in a dynamic market.

Qualifications

• Bachelor’s degree in engineering, mechanical technology, or related field preferred.
• Experience in the food service industry is a significant advantage.
• Familiarity with safety codes and energy efficiency standards for kitchen equipment.

Responsibilities

• Analyze customer requirements including menu types, kitchen layout, budget, and goals to propose equipment configurations.
• Clearly explain features, benefits, and specifications of kitchen equipment to customers.
• Work with sales teams to identify leads and develop effective sales strategies.
• Create tailored proposals addressing equipment selection, layout design, and cost estimations.
• Support sales meetings and presentations providing technical insights to close deals.
• Build and maintain long-term customer relationships with ongoing technical support.
• Gather feedback and insights to improve products and services.
• Stay updated on industry trends and regulations to keep offerings competitive.
• Identify new markets and customer segments through market research.
• Communicate customer needs and goals to tailor solutions.

Skills

Customer needs assessment

Technical presentations

Collaborative sales support

Solution proposals

Sales meetings & presentations

Customer relationship management

Market research & analysis

New markets identification

Strong communication

Problem solving

Education

Bachelor’s degree in engineering/mechanical technology

Tools

CAD software

Job description

Deep understanding of commercial kitchen equipment: Possess a comprehensive knowledge of ovens, grills, fryers, refrigerators, dishwashers, ventilation systems, and other essential kitchen appliances.

Ability to assess customer needs and recommend solutions:

• Analyze customer requirements, including menu types, kitchen layout, budget constraints, and operational goals, to propose the most suitable equipment configurations.

Conducting technical presentations and demonstrations:

• Clearly explain the features, benefits, and technical specifications of various kitchen equipment to potential customers.

Collaborating with sales teams: Work closely with sales representatives to identify and qualify leads, understand customer requirements, and develop effective sales strategies.

Developing customized solutions and proposals:

• Create tailored proposals that address specific customer needs and technical requirements, including equipment selection, layout design, and cost estimations.

Participating in sales meetings and presentations:

• Provide technical insights, answer customer questions, and contribute to closing sales deals.

Customer Relationship Management:

Building and maintaining strong relationships: Establish and cultivate long-term relationships with customers, providing ongoing technical support, addressing concerns, and ensuring satisfaction.

Gathering customer feedback and insights:

Actively listen to customer feedback, identify areas for improvement, and share insights with the company to enhance product development or service offerings.

Market Research and Analysis:

• Staying abreast of industry trends: Keep up-to-date with advancements in kitchen equipment, emerging technologies, and industry regulations to ensure that the company's offerings remain competitive.

Identifying new markets and customer segments:

Conduct market research to identify potential growth opportunities and expand the company's customer base.

Bachelor's degree in a relevant field:

• A degree in engineering, mechanical technology, or a related field is preferred. Experience in the food service industry is a significant advantage.

Proven experience in the kitchen equipment industry:

• Prior experience working with commercial kitchen equipment, either in sales, service, or installation, is highly valued.

Knowledge of industry standards and regulations:

• Familiarity with safety codes, energy efficiency standards, and other relevant regulations for commercial kitchen equipment is essential.

Proficiency with technical tools and software: Ability to utilize CAD software, design tools, and technical documentation to create proposals and presentations.

Communication Skills:

• Excellent communication and presentation skills: Ability to clearly and concisely explain technical concepts to non-technical audiences, including restaurant owners, chefs, and managers.
• Ability to understand customer needs, challenges, and goals to tailor solutions effectively.

Other Skills:

Problem-solving abilities:

• Identify and address potential technical challenges during the sales process, ensuring smooth installation and operation of equipment.
• Successfully negotiate terms and conditions of sales agreements with customers, balancing price, delivery, and technical requirements.