Share
Job Description
Government Mandated Benefits
Sales and Customer Service
- Greet and engage customers professionally; assess their needs and recommend suitable kitchen equipment.
- Demonstrate product features and benefits, focusing on quality, durability, and performance.
- Process sales orders, quotations, and customer transactions accurately.
- Upsell or cross-sell related products and accessories to meet client requirements.
Target Achievement
- Meet or exceed individual and team sales targets.
- Follow up on leads, quotations, and pending deals.
- Maintain a client database and nurture long-term customer relationships.
Product Knowledge and Inventory
- Stay updated on the specifications, features, and pricing of kitchen equipment (e.g., ovens, fryers, refrigerators, food processors).
- Conduct product demos and explain maintenance instructions to clients.
- Coordinate with warehouse or logistics for product availability and delivery status.
Reporting and Documentation
- Prepare daily/weekly sales reports.
- Document client feedback and market trends to support business development.
- Ensure proper documentation of all transactions and after-sales support.
Customer Care and Support
- Handle post-sale inquiries, complaints, or returns professionally.
- Coordinate with technical support or service departments for customer concerns.
- At least a high school graduate or bachelor’s degree in Marketing, Business, or a related field is a plus.
- Minimum of 1–2 years of experience in sales (preferably in kitchen appliances, homeware, or industrial equipment).
- Familiarity with commercial kitchen equipment is an advantage.
Skills and Attributes
- Excellent communication and interpersonal skills.
- Strong persuasion, negotiation, and problem-solving abilities.
- Basic computer skills (MS Office, POS systems, CRM tools).
- Goal-oriented, energetic, and customer-focused.
- Ability to work independently or as part of a team.
Attention to Details
Communication Skills
Organizational Skills
Reports
Interpersonal Skills
Working Location
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,