Sales Development Representative

Workforce360; Manila; On-site; PHP 279,000 - 558,000; Full time

Benefits offered by this job

Competitive monthly service fee

Performance-based incentives

Paid training

Ongoing coaching and development

Career growth opportunities

Long-term, stable employment

Job summary

Workforce360 is seeking an experienced Sales Development Representative (SDR) to join our Vancouver-focused team remotely in the Philippines. This full-time role centers on prospecting, outbound outreach, and setting qualified appointments for North American clients, aligned with Vancouver business hours.

You will build targeted lists, research prospects, and maintain accurate CRM records while working independently from a home office.

Qualifications

• Minimum 2 years outbound sales or B2B lead generation.
• Experience making unsolicited outbound calls.
• Experience researching and building prospect lists.
• Strong English communication skills.
• Comfortable speaking with business owners and decision-makers.
• Experience using CRM systems.
• Strong organizational and follow-up skills.
• Able to work independently in a remote environment.

Responsibilities

• Conduct outbound cold calls to prospective clients.
• Send personalized emails and LinkedIn outreach.
• Generate qualified leads and identify decision-makers.
• Build targeted prospect lists through online research.
• Follow up consistently with prospects.
• Qualify prospects by understanding their business needs.
• Present services professionally and confidently.
• Schedule qualified appointments for the sales team.
• Maintain detailed notes for every qualified lead.
• Keep CRM records accurate and up to date.
• Track outreach activities and follow-up schedules.
• Monitor pipeline progress and report weekly results.
• Prepare follow-up emails and sales materials.
• Coordinate appointments and reminders.
• Support sales initiatives and campaign activities.

Skills

Outbound sales

Cold calling

Lead qualification

CRM experience

English communication

Independent/remote work

Tools

HubSpot

Salesforce

LinkedIn Prospecting

Job description

Sales Development Representative (SDR)

Location: Remote - Philippines

Employment Type: Full-Time | Long-Term

Work Schedule: Monday to Friday (Vancouver Business Hours)

About the Role

We are looking for an experienced Sales Development Representative (SDR) to join our growing team. This is a sales-focused, outbound role responsible for prospecting, lead generation, cold calling, lead qualification, and appointment setting for our Vancouver-based businesses.

If you're confident speaking with new people, enjoy building relationships, and thrive in a results-driven environment, we'd love to hear from you.

Key Responsibilities

Outbound Sales & Lead Generation

• Conduct outbound cold calls to prospective clients.
• Send personalized emails and LinkedIn outreach.
• Generate qualified leads and identify decision-makers.
• Build targeted prospect lists through online research.
• Follow up consistently with prospects.

Lead Qualification & Appointment Setting

• Qualify prospects by understanding their business needs.
• Present services professionally and confidently.
• Schedule qualified appointments for the sales team.
• Maintain detailed notes for every qualified lead.

CRM & Pipeline Management

• Keep CRM records accurate and up to date.
• Track outreach activities and follow-up schedules.
• Monitor pipeline progress and report weekly results.

Sales Support

• Prepare follow-up emails and sales materials.
• Coordinate appointments and reminders.
• Support sales initiatives and campaign activities.

Qualifications

• Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience.
• Proven experience making unsolicited outbound calls.
• Experience researching and building prospect lists.
• Strong English communication skills.
• Comfortable speaking with business owners and decision-makers.
• Experience using CRM systems.
• Strong organizational and follow-up skills.
• Able to work independently in a remote environment.

Preferred

• Experience supporting North American clients.
• BPO outbound sales experience.
• Experience with HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, or similar CRM platforms.
• Experience with LinkedIn prospecting and email outreach.
• Familiarity with coworking, real estate, or creative industries is an advantage.

Performance Expectations

Success in this role will be measured by:

• Daily outbound call activity
• Qualified leads generated
• Appointments booked
• Lead conversion rate
• CRM accuracy
• Consistent follow-up
• Overall sales pipeline contribution

Ideal Candidate

We're looking for someone who is:

• Self-motivated and proactive
• Results-driven
• Resourceful and organized
• Comfortable handling rejection
• Coachable and eager to learn
• Persistent and goal-oriented
• Able to work with minimal supervision

Work From Home Requirements

• Reliable computer
• Stable high-speed internet
• Backup internet connection
• Professional headset with microphone
• Quiet home office
• Webcam for meetings
• Backup power source preferred

Compensation & Benefits

• Competitive monthly service fee
• Performance-based incentives
• Paid training
• Ongoing coaching and development
• Career growth opportunities
• Long-term, stable employment

Work Schedule

This is a permanent night shift position based in the Philippines, following Vancouver, Canada business hours (Monday-Friday)