Qualifications
- We are prioritizing experienced automotive sales professionals. Fresh graduates or candidates with no automotive sales background will not be considered for this batch.
- Minimum 2 years of automotive retail sales experience, with a demonstrated track record of consistently meeting or exceeding monthly unit targets.
- Prior experience selling Chinese automotive brands (Chery, Jetour, MG, BYD, GAC, BAIC, Geely, Omoda&Jaecoo) is a strong advantage — familiarity with PHEV/EV product positioning is highly preferred.
- Proven experience in digital/online sales and lead generation — candidates must be able to demonstrate actual results (units sold from online leads, boosted post reach, inquiry-to-sale conversions) from previous roles. Experience using Facebook Ads Manager, Instagram for Business, TikTok for Business, or equivalent paid digital advertising tools is required for this batch.
- Familiarity with CRM tools, lead tracking sheets, or dealership management systems is an advantage.
Duties and Responsibilities:
A. Floor Sales & Customer Handling
- Greet, qualify, and attend to all walk-in customers in accordance with the Jetour Greenhills Showroom Decorum Manual.
- Conduct professional product presentations tailored to the customer's identified needs, budget, andlifestyle.
- Accompany and facilitate all test drives in compliance with the dealership's test drive protocol.
- Prepare accurate, timely quotations using the official dealership template and guide customers through financing and payment options.
- Execute the full sales closing process: from reservation deposit to contract signing, coordinating with F&I and Documentation for a seamless experience.
- Achieve a minimum personal monthly closing ratio of 20-25% (lead-to-sale) consistent with the High-Competency Tier standard.
B. Online Lead Generation & Digital Boosting
- Actively generate and manage personal online leads through Facebook, Instagram, TikTok, and other approved digital platforms.
- Create and post engaging content (photos, short videos, product features, promos) on personal and dealership social media accounts to drive inquiries and walk-ins.
- Run or coordinate boosted posts and targeted social media ads in alignment with the dealership's monthly content calendar and digital strategy.
- Respond to all online and social media inquiries within 15 minutes during business hours — no unacknowledged leads.
- Convert online leads to showroom appointments and test drives through professional chat and follow-up communication.
- Maintain and update the Online Lead Tracking Sheet with every inquiry, status update, and outcome.
C. Lead Follow-Up & Nurture
- Follow up on all unconverted leads on Day 3, Day 7, and Day 14 per the standard follow-up cadence.
- Maintain a personal prospect pipeline and actively work to advance every lead toward a next step.
- Re-engage past inquiries and lost leads with updated offers, new promos, or new model announcements.
- Participate in the dealership's referral program by actively soliciting referrals from purchased customers.
D. Product Knowledge & Brand Representation
- Maintain deep, current knowledge of the entire Jetour Greenhills model lineup — specs, variants, colors, pricing, PHEV/EV technology, and ownership benefits.
- Stay informed of competitive models (pricing, features, promos) to confidently handle comparison objections.
- Attend all mandatory product training, launch briefings, and model refresher sessions without exception.
- Represent the Jetour brand with the highest standard of professional conduct, grooming, and communication at all times.
E. Documentation & Compliance
- Ensure all customer documents — quotations, reservation forms, contracts — are complete, accurate and submitted on time.
- Coordinate with the F&I Officer for financing submissions and with the Documentation Officer for OR/CR and LTO processing.
- Participate in the post-delivery follow-up call (Day 7 after delivery) to confirm customer satisfaction.
- Comply with all Data Privacy Act requirements in handling customer information.
- Report daily activity (walk-ins, test drives, quotes issued, reservations) to the GRM via the Daily SC Activity Log.