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Panglao Vista Suites in Manila is seeking a proactive hotel sales and guest services professional to drive client outreach, handle reservations and event bookings, and prepare tailored proposals with pricing.
You will coordinate with front desk, catering, and operations to ensure a smooth guest experience and strong client relationships for corporate and leisure clientele.
Key Responsibilities
Client Outreach: Find new business leads through phone calls, emails, and networking.
Reservations & Bookings: Handle room bookings, event requests, and group packages.
Proposals & Pricing: Prepare custom price quotes and service offers for corporate or leisure clients.
Cross-Department Coordination: Work with the front desk, catering, and operations teams to deliver a smooth guest experience.
Required Skills & Qualifications
Communication: Clear speaking and writing skills to present services and negotiate terms.
Customer Service: A helpful and friendly attitude to build long-term client trust.
Software Knowledge: Familiarity with reservation systems, point-of-sale (POS) tools, and customer databases (CRM).
Education: A background in business, marketing, or hospitality management is often preferred