Sales Associate (Cebu based)

Panglao Vista Suites; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Panglao Vista Suites in Cebu City, Philippines, seeks a guest relations professional to manage client outreach and reservations, prepare tailored proposals, and coordinate with front desk and events teams for seamless guest experiences.

The role emphasizes clear communication, strong customer service, and familiarity with reservation systems and CRM tools to build lasting client relationships and optimize bookings.

Qualifications

• Clear speaking and writing skills to present services and negotiate terms.
• A helpful and friendly attitude to build long-term client trust.
• Familiarity with reservation systems, POS tools, and customer databases (CRM).
• Background in business, marketing, or hospitality management is preferred.

Responsibilities

• Client Outreach: Find new business leads through phone calls, emails, and networking.
• Reservations & Bookings: Handle room bookings, event requests, and group packages.
• Proposals & Pricing: Prepare custom price quotes and service offers for corporate or leisure clients.
• Cross-Department Coordination: Work with the front desk, catering, and operations teams to deliver a smooth guest experience.

Skills

Communication

Customer Service

Software Knowledge

Education

Business, Marketing, or Hospitality Management background

Tools

CRM software

POS tools

Reservation systems

Job description

Key Responsibilities

• Client Outreach: Find new business leads through phone calls, emails, and networking.

• Reservations & Bookings: Handle room bookings, event requests, and group packages.

• Proposals & Pricing: Prepare custom price quotes and service offers for corporate or leisure clients.

• Cross-Department Coordination: Work with the front desk, catering, and operations teams to deliver a smooth guest experience.

Required Skills & Qualifications

• Communication: Clear speaking and writing skills to present services and negotiate terms.

• Customer Service: A helpful and friendly attitude to build long-term client trust.

• Software Knowledge: Familiarity with reservation systems, point-of-sale (POS) tools, and customer databases (CRM).

• Education: A background in business, marketing, or hospitality management is often preferred.