Sales Assistant – Sea & Air Freight Forwarding

The Right Outsource OPC; Minglanilla; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO coverage

10 days annual leave

5 days sick leave

Structured onboarding and training

Mentoring from Australian Sales Mgr

Exposure to international freight

IT support

Career progression

Modern office in Cebu

Job summary

The Right Outsource OPC in Cebu is seeking a Sales Assistant to support our Australian Sales Manager with international Sea and Air Freight forwarding. You will gather freight rates, maintain CRM data, and ensure timely, accurate rate information for ongoing sales activities.

You'll receive training on our in-house software and work with experienced freight forwarding professionals to develop strong organizational and administrative skills in a dynamic, globally-focused team.

Qualifications

• Minimum 2 years in international freight forwarding, logistics administration, or related role.
• Understanding of international Sea and Air Freight operations.
• Familiarity with FCL, LCL and air freight terminology.
• Strong written and spoken English communication skills.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Ability to follow instructions and manage multiple administrative tasks.
• Proficiency in Microsoft Excel, Outlook and general business software.
• Experience maintaining accurate records and working with CRM or similar systems.
• Ability to work independently while supporting an Australian-based manager.

Responsibilities

• Request and obtain Sea and Air Freight rates from shipping lines, airlines, overseas agents and logistics providers.
• Collate FCL, LCL and air freight rates as requested by the Sales Manager.
• Gather origin charges, destination charges, surcharges and transit time information.
• Compare supplier rates and present information clearly and accurately to the Sales Manager.
• Follow up outstanding rate requests with freight providers and overseas agents.
• Maintain organised records of freight rates, validity periods and supplier information.
• Maintain accurate and up-to-date customer and prospect information within our CRM system.
• Enter and update sales leads, opportunities and relevant contact information.
• Record sales activities, meeting notes and follow-up actions as directed by the Sales Manager.
• Prepare basic CRM reports and sales activity summaries.

Skills

English communication

Attention to detail

Organisational skills

Time management

CRM experience

MS Excel

Outlook

General business software

Tools

CRM systems

Job description

About the role

We are expanding our Cebu-based team and are seeking an organised, proactive and detail-oriented Sales Assistant to support our Australian Sales Manager in international Sea and Air Freight forwarding. This role is focused on two key responsibilities: collating freight rates from shipping lines, airlines and overseas agents, and maintaining accurate information within our Customer Relationship Management (CRM) system. Working directly with our Australian Sales Manager, you will provide reliable administrative support, ensure freight rates are obtained promptly and accurately, and maintain organised and up-to-date sales records. You will receive training in our in-house software and work alongside experienced freight forwarding professionals.

Key responsibilities

• Request and obtain Sea and Air Freight rates from shipping lines, airlines, overseas agents and logistics providers
• Collate FCL, LCL and air freight rates as requested by the Sales Manager
• Gather relevant origin charges, destination charges, surcharges and transit time information
• Compare supplier rates and present information clearly and accurately to the Sales Manager
• Follow up outstanding rate requests with freight providers and overseas agents
• Maintain organised records of freight rates, validity periods and supplier information
• Maintain accurate and up-to-date customer and prospect information within our CRM system
• Enter and update sales leads, opportunities and relevant contact information
• Record sales activities, meeting notes and follow-up actions as directed by the Sales Manager
• Prepare basic CRM reports and sales activity summaries

About you

• Minimum 2 years' experience in international freight forwarding, logistics administration or a related role
• Understanding of international Sea and Air Freight operations
• Familiarity with FCL, LCL and air freight terminology
• Strong written and spoken English communication skills
• Excellent attention to detail and accuracy
• Strong organisational and time management skills
• Ability to follow instructions and manage multiple administrative tasks
• Proficiency in Microsoft Excel, Outlook and general business software
• Experience maintaining accurate records and working with CRM or similar systems
• Ability to work independently while supporting an Australian-based manager

Benefits

• Full-time, stable employment within a growing international freight forwarding business
• HMO coverage, including one dependent
• 10 days paid annual leave and 5 days sick leave
• Structured onboarding and training in our in-house software
• Direct support and mentoring from an experienced Australian Sales Manager
• Exposure to international freight markets and commercial sales activities
• Support from our internal IT team
• Opportunities for professional development and potential progression into a freight forwarding sales role
• Modern, professional office environment in Cebu