We are looking for a proactive, detail-oriented, and personable Finance & Administration Associate to join our Australian teams. This is a versatile opportunity for a finance or accounting professional who can contribute to various functions, including client treasury support, finance assistance, accounts receivable, and general finance and administrative operations.
The successful candidate may be assigned to a specific function based on their experience, skill set, and the needs of the business.
We are particularly interested in someone who is outgoing, cheerful, confident in making outbound calls, and comfortable communicating with clients and businesses, while maintaining accuracy and professionalism in handling financial and administrative responsibilities.
Key Responsibilities
- Maintain accurate records of client communications, payment commitments, and transaction updates.
- Provide administrative and coordination support for treasury-related activities.
- Support transaction processing, bank reconciliations, and documents and reports for creditors.
- Liaise with internal teams and external stakeholders to ensure timely resolution of account-related issues.
- Prepare and monitor customer invoices and outstanding balances.
- Follow up with customers regarding overdue payments through phone calls, emails, and other communication channels.
- Make outbound collection and payment reminder calls in a professional and customer-friendly manner.
- Maintain accurate accounts receivable records and assist with reconciliations and reporting.
- Manage multiple tasks and deadlines while maintaining accuracy and efficiency.
- Support process improvements and other finance or administrative activities as required.
Qualifications and Requirements
- Bachelor's degree in Accountancy, Accounting Technology, Finance, Business Administration, or a related field.
- 3-4 years of relevant work experience in accounting, finance, accounts receivable, treasury support, administration, or a similar role.
- Hands-on experience with Xero accounting software is highly preferred.
- Previous experience making outbound calls to customers, clients, or businesses is strongly preferred.
- Experience in collections, payment follow-ups, customer service, client coordination, or business-to-business (B2B) communication is an advantage.
- International work experience or experience supporting overseas clients and businesses is a strong advantage.
- Good verbal and written English communication skills.
- Outgoing, cheerful, approachable, and confident when speaking with people over the phone.
- Comfortable handling phone conversations, following up persistently but professionally, and addressing client concerns.
- Strong organizational skills, attention to detail, and the ability to manage multiple responsibilities.
- Able to work independently, take initiative, and collaborate effectively with a team.
Why Join Us?
- Work with an established Australian clients.
- Competitive salary package
- Day shift & weekends off
- HMO coverage (with a free dependent!)
- Career growth opportunities
- Fun, supportive, and inclusive culture