Tender Process Expert (Freight Forwarding)

OFFSHORE BUSINESS PROCESSING INC.; Metro Manila; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

HMO on Day 1

Promising perks and rewards

Travel opportunities

Recognized for your work

Work-life balance

Enhanced learning

Job summary

OFFSHORE BUSINESS PROCESSING INC. in the Philippines is seeking a Pricing and Procurement Support professional to convert pricing templates, input rates, and manage IPS data while coordinating with Global Pricing and Procurement teams. The role involves updating RFIs, bids, and maintaining client files.

You will also handle quotes, order processing, and customer relationships, with assignments across Pricing, Procurement, and Sales support teams.

Qualifications

• Minimum of 2 years’ import/export offshore operational experience within the freight forwarding industry.
• Proficient in MS Office, Teams and Excel applications.
• Strong analytical, statistics and data analysis skills.
• Excellent English skills in both written and oral communication.
• Ability to work independently and with cross-functional teams.
• High level of attention to detail and accuracy.
• Ability to cope with repetitive or continuous support queries.
• Solid computer skills with the ability to learn new systems quickly.
• Experience in working with an Australian freight forwarder in a commercial capacity.
• Willing to work in Ortigas Site; start ASAP and amenable to graveyard and weekend schedules.

Responsibilities

• Convert customer pricing template to internal pricing sheet (IPS).
• Input rates available in RMS into IPS.
• Complete IPS with rates not available in RMS (procured by Global Pricing Manager from Regional/Local Product).
• Convert IPS back to customer pricing template for submission.
• Ensure all documents are uploaded.
• Assist in updating Bid Assessments in Salesforce.
• Assist in completing RFIs with global responses in RFI Database.
• Support the annual RFI Database review cycle.
• Answer phone calls and respond to emails from client.
• Create potential clients in Client Intelligence and build database based on information provided.
• Draft quotes; follow up feedback on proposals generated.
• Confirming bookings via email.
• Review and check all order requests before processing (Order Management).
• Services existing and new customers for their sent order/s or concerns.
• Ensures all order requests are processed accurately.
• Establish, develop, and maintain positive business and customer relationships.
• Following-up on required documents with the clients.
• Coordinate sales effort with team members and other departments.
• Any other tasks that may be assigned by the client/Team Leader.
• Pricing: manage and distribute DAP rate sheets to partners and agents every four months.
• Support Pricing Manager and Branch Sales teams by completing quotes to partners and agents.
• Complete and submit client spot quotes if and when required.
• Assisting with Branch and Head Office tenders when required.
• Pricing analysis and quote conversion reporting through the internal systems/tools.
• Any related task/s assigned by the client or Team Leader.
• Uploading and maintaining ocean, air and inland supplier rates into Procurement Platform.
• Update and maintain rates in M-Files and Procurement Platform.
• Provide sales reporting Dashboards and Analysis.
• Provide assistance with month end sales reporting.
• Strategic and customized analysis for Branch Management and Head Office.
• Supporting Pricing Manager with the development of “Call Lists” and “Lead Databases” for Partner Sales Campaigns.
• Additional Ad-Hoc Duties as assigned by the Pricing or Commercial Managers.
• Shipping Line port pair analysis.
• Trade lane research (import/export) for focus regions.
• Any related task/s assigned by the client or Team Leader.

Skills

Microsoft Suite

Rate Management Systems

Loopio

Salesforce

Tools

Magaya Catapult

7L

IMS/ITG

RMS

Job description

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Primary Responsibilities

• Convert customer pricing template to internal pricing sheet (IPS)
• Input rates available in RMS into IPS
• Complete IPS with rates not available in RMS (procured by Global Pricing Manager from Regional/Local Product)
• Convert IPS back to customer pricing template for submission
• Ensure all documents are uploaded

Additional Responsibilities

• Assist in updating Bid Assessments in Salesforce
• Assist in completing RFIs with global responses in RFI Database
• Support the annual RFI Database review cycle

Skills Requirements

• Microsoft Suite – Outlook, Excel, Teams - Must be proficient in Excel
• Rate Management Systems - Magaya Catapult, 7L, IMS/ITG
• Loopio RFI Database
• Salesforce

Responsibilities

• Answer phone calls and respond to emails from client
• Create potential clients in Client Intelligence and build database based on information provided
• Draft quotes; follow up feedback on proposals generated
• Confirming bookings via email
• Review and check all order requests before processing (Order Management)
• Services existing and new customers for their sent order/s or concerns
• Ensures all order requests are processed accurately
• Establish, develop, and maintain positive business and customer relationships
• Following-up on required documents with the clients
• Coordinate sales effort with team members and other departments
• Any other tasks that may be assigned by the client/Team Leader

Client Specific Tasks

• Missing BL request/chasing
• System Updates/Changes from Updated BL, ARNs and Pre-alerts
• Identifying and attaching/uploading/archiving documents
• Chasing Charges/EDO
• Freight Rate Request
• EDO management and chasing
• Tariff Rates Update
• Chasing Shipping Line and Agent Rates
• Adding CIV and PO numbers in jobs
• Container Breakup Update
• Product Listing
• Autorating Management

Pricing and Procurement Support

Key Responsibilities – Pricing

• Manage and distribute DAP rate sheets to partners and agents every four months
• Support Pricing Manager and Branch Sales teams by completing quotes to partners and agents
• Complete and submit client spot quotes if and when required
• Assisting with Branch and Head Office tenders when required
• Pricing analysis and quote conversion reporting through the internal systems/tools
• Any related task/s assigned by the client or Team Leader

Key Responsibilities – Procurement and Supplementary

• Uploading and maintaining ocean, air and inland supplier rates into Procurement Platform
• Update and maintain rates in M-Files and Procurement Platform
• Provide sales reporting Dashboards and Analysis
• Provide assistance with month end sales reporting
• Strategic and customized analysis for Branch Management and Head Office
• Supporting Pricing Manager with the development of “Call Lists” and “Lead Databases” for Partner Sales Campaigns
• Additional Ad-Hoc Duties as assigned by the Pricing or Commercial Managers
• Shipping Line port pair analysis
• Trade lane research (import/export) for focus regions
• Any related task/s assigned by the client or Team Leader

Requirements

• Minimum of 2 years’ import / export offshore operational experience within the freight forwarding industry
• Must be proficient in MS Office, Teams and Excel applications,
• Must have strong analytical, statistical and data analysis skills
• Excellent English skills in both written and oral communication
• Ability to work independently and with cross-functional teams
• Must have high level of attention to detail and accuracy
• Ability to cope with repetitive or continuous support queries
• Solid computer skills with the ability to learn new systems quickly
• Experience in working with an Australian freight forwarder in a commercial capacity
• Must have high level of attention to detail and accuracy
• Solid computer skills with the ability to learn new systems quickly
• With positive attitude towards difficult situation
• Willing to work in Ortigas Site
• Can start ASAP and amenable to graveyard and weekend schedules