Sales Support & Client Coordination
- Handle inbound and outbound sales calls and respond to client inquiries.
- Verify job requirements and manage job postings.
- Coordinate and schedule client meetings, interviews, and internal discussions.
CRM & Data Management
- Maintain accurate and up-to-date client, lead, and job records in the CRM system.
- Track lead progress and document sales activities and outcomes.
Reporting & Sales Tracking
- Assist in preparing sales reports and performance updates.
- Monitor pipeline activities and track key performance metrics.
Administrative & Operational Support
- Provide day-to-day administrative support to the Sales team and handle email correspondence.
- Coordinate reminders, follow-ups, and sales-related communications.
- Organize sales documentation, trackers, and digital files for easy access.
Required Qualifications
- High school graduate.
- At least 2 years of experience in contact center operations, sales support, or telemarketing.
- Clear and professional spoken English with a neutral accent.
- Ability to handle high call volumes (inbound and outbound) while maintaining accuracy in job requirements, scheduling, and client communications.
- Ability to maintain clear and organized records, including job listings, CRM entries, and other documentation.
- Proven ability to handle conflicts and negotiate effectively with clients and candidates.
- Ability to multitask across calls, CRM updates, and administrative tasks within the same shift.
- Ability to work independently with minimal supervision while consistently meeting team goals.
- Adaptable and flexible, with the ability to work effectively in a dynamic startup environment.
Perks & Benefits
- Transportation Allowance
- Rice Allowance
- Leave Conversion Benefit
- Performance Reviews
- Government Mandated Benefits
- HMO + 2 Dependents (Effective Day 1)
- 10% Night Differential