Sales Team Leader

TigerUX; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Transportation Allowance

Rice Allowance

Sales Incentives

Leave Conversion Benefit

Performance Reviews

Government Mandated Benefits

HMO + 2 Dependents (Effective Day 1)

10% Night Differential

Job summary

TigerUX in the Philippines is seeking an Inside Sales Manager to lead, train, and coach Inside Sales Representatives while driving KPI performance and coaching excellence.

You will generate new business through outbound prospecting, support sales and marketing initiatives, maintain CRM accuracy, and implement process improvements in a fast-paced startup environment.

Qualifications

• High school graduate.
• Excellent spoken English with a clear, neutral accent.
• Proven ability to lead high-stakes calls and coach representatives to achieve similar results.
• Minimum of 3 years of contact center experience, preferably in a B2B or SaaS environment.
• At least 2 years of supervisory experience leading teams of 5+ representatives against KPIs.
• Strong track record of coaching performance through reviews, action plans, and effective conflict resolution.
• Proficient in Google Workspace and standard sales and reporting tools.
• Able to independently analyze and interpret KPI data.
• Experience supporting the growth and scaling of sales teams or processes.
• Adaptable and effective in a fast-paced startup environment.

Responsibilities

• Lead, train, and coach Inside Sales Representatives.
• Drive KPI performance through coaching, performance reviews, and action plans.
• Generate new business through outbound prospecting, support sales and marketing initiatives, assist with deal closures, and maintain accurate CRM records.
• Identify and implement process improvements to enhance team performance.
• Collaborate with cross-functional teams to resolve operational issues and sales escalations.
• Analyze sales performance data and provide insights to support coaching, strategy, and continuous improvement.

Skills

English proficiency

Leadership experience

Contact center experience

Supervisory experience

KPI analysis

Coach performance

Adaptable

Growth mindset

Education

High school graduate

Tools

Google Workspace

Job description

Responsibilities

• Lead, train, and coach Inside Sales Representatives.
• Drive KPI performance through coaching, performance reviews, and action plans.
• Generate new business through outbound prospecting, support sales and marketing initiatives, assist with deal closures, and maintain accurate CRM records.
• Identify and implement process improvements to enhance team performance.
• Collaborate with cross-functional teams to resolve operational issues and sales escalations.
• Analyze sales performance data and provide insights to support coaching, strategy, and continuous improvement.

Qualifications

• High school graduate.
• Excellent spoken English with a clear, neutral accent.
• Proven ability to lead high-stakes calls and coach representatives to achieve similar results.
• Minimum of 3 years of contact center experience, preferably in a B2B or SaaS environment.
• At least 2 years of supervisory experience leading teams of 5+ representatives against KPIs.
• Strong track record of coaching performance through reviews, action plans, and effective conflict resolution.
• Proficient in Google Workspace and standard sales and reporting tools.
• Able to independently analyze and interpret KPI data.
• Experience supporting the growth and scaling of sales teams or processes.
• Adaptable and effective in a fast-paced startup environment.

Work Set-up: Monday – Friday | Night Shift (DST Dependent)

Benefits

• Transportation Allowance
• Rice Allowance
• Sales Incentives
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential