Career Support Assistant: Contact Center/Recruitment

Private Advertiser; Taguig; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Transportation & Rice Allowance

Leave Conversion

Performance Reviews

Government-Mandated Benefits

HMO + 2 Dependents from Day 1

10% Night Differential

Job summary

Private Advertiser is seeking a Career Support Assistant to manage outbound outreach to candidates and employers, keep pipelines active, and handle candidate responses and applications.

You will also support client hiring needs, process invoices, and maintain accurate records while coordinating interview schedules and other admin tasks. The role requires attention to detail and the ability to work US-based schedules.

Qualifications

• 1+ year of experience in contact center, customer service, recruitment, admin, or operations.
• Good written and conversational English communication skills.
• Strong attention to detail and organizational skills.
• Comfortable with high-volume outbound and repetitive tasks.
• Ability to manage multiple tasks, priorities, and deadlines.
• Proficient in using systems, spreadsheets, and communication tools.
• Willing to work US-based schedules.

Responsibilities

• Conduct outbound outreach to candidates and employers.
• Re-engage inactive candidates and clients and maintain active pipelines.
• Send scout messages and process candidate responses and applications.
• Support clients with hiring needs and inquiries.
• Create invoices, follow up on payments, and monitor billing status.
• Maintain accurate candidate, employer, job, and invoice records.
• Assist with interview scheduling and administrative tasks.
• Complete assigned tasks within SLA and escalate issues when needed.

Skills

Outbound outreach

Relationship management

Scheduling

Documentation

Multi-tasking

Tools

CRMs / systems

Spreadsheets

Communication tools

Job description

Career Support Assistant

RESPONSIBILITIES

• Conduct outbound outreach to candidates and employers.

• Re-engage inactive candidates and clients and maintain active pipelines.

• Send scout messages and process candidate responses and applications.

• Support clients with hiring needs and inquiries.

• Create invoices, follow up on payments, and monitor billing status.

• Maintain accurate candidate, employer, job, and invoice records.

• Assist with interview scheduling and administrative tasks.

• Complete assigned tasks within SLA and **escalate** issues when needed.

QUALIFICATIONS

• 1+ year of experience in contact center, customer service, recruitment, admin, or operations.

• Good written and conversational English communication skills.

• Strong attention to detail and organizational skills.

• Comfortable with high-volume outbound and repetitive tasks.

• Ability to manage multiple tasks, priorities, and deadlines.

• Proficient in using systems, spreadsheets, and communication tools.

• Willing to work US-based schedules.

WORK SET-UP

• Monday to Friday

• Night Shift, DST dependent

BENEFITS

• Transportation & Rice Allowance

• Leave Conversion

• Performance Reviews

• Government-Mandated Benefits

• HMO + 2 Dependents from Day 1

• 10% Night Differential