Sales and Loyalty Representative | Taytay | T001 | For Pooling

Quantrics; Hinoba-an; On-site; PHP 221,000 - 246,000; Full time

Benefits offered by this job

Salary 19,800 Base Pay + 2,200 Allow.

HMO with 1 FREE dependent

10 Vacation Leaves + 10 Sick Leaves (c

Life and Accident Insurance from Day 1

Optical, Medicine, Mental Health Reimb

6 Months Paid Maternity Leave + Cash

15 Days Paid Paternity Leave

Job summary

Quantrics in Taytay, Rizal is seeking a Sales and Loyalty Representative to join our on-site team. You will sell, cross‑sell, and upsell our Internet, Mobility, Programming, and TV packages while proactively reaching out to leads through phone, email, SMS, and social media. You’ll log interactions and stay updated on promotions.

The role requires excellent English, strong people skills, and the ability to multitask in a fast-paced environment. Prior BPO experience is a plus but not required.

Qualifications

• Excellent English communication—spoken and written.
• Good with people and a natural problem‑solver.
• Proficient in MS Office and web applications.
• Fast and accurate typing, sharp comprehension, and multitasking abilities.

Responsibilities

• Sell, cross‑sell, and upsell communication products and services (Internet, Mobility, Programming, TV packages).
• Proactively reach out to potential leads via phone, email, SMS, and social media.
• Make outbound calls to existing customers to promote products and offers.
• Understand customer needs through questioning and active listening.
• Provide product demos and explain promotions to support decisions.
• Build rapport, overcome objections, and maintain professionalism.
• Address customer concerns and deliver outstanding service to increase loyalty.
• Retain customers and reduce churn through tailored responses.
• Navigate internal systems to track calls and log interactions.

Skills

English communication

People skills

Problem solving

MS Office

Typing speed

Multitasking

Analytical skills

Troubleshooting

Education

High School Diploma

Tools

MS Office

Web applications

Job description

Sales and Loyalty Representative | Taytay | T001 | For Pooling

Job Category: Customer Service

Requisition Number: CUSTO002820

• Posted : November 4, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Description

What We're Looking For:

At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:

At least 18 years old

Graduate of Senior High School or High School (Old Curriculum)

Willing and excited to work onsite in Taytay, Rizal

Open to a shifting schedule, including graveyard shifts

Has a valid NBI Clearance (Applicants with NBI will be prioritized!)

Your Qualifications & Skills:

We’re looking for team members who bring positive energy and top‑notch skills:

Excellent English communication—spoken and written

Great with people and a natural problem‑solver

Proficient in MS Office and web applications

Fast and accurate typing, sharp comprehension, and top multitasking abilities

Strong analytical and troubleshooting skills in a fast‑paced support environment

Previous BPO experience is a plus—but not required!

What You’ll Be Doing:

Sell, cross‑sell, and upsell the best communication products and services in the market, including Internet, Mobility, Programming, and TV packages.

Proactively reach out to potential leads via multiple channels such as phone, email, SMS, and social media.

Make outbound calls, primarily to existing customers, to promote products, services, and exclusive offers.

Understand customer needs through effective questioning, active listening, and a personalized approach.

Recommend the best solutions, provide product demos, and explain current promotions and offers to support customer decisions.

Build rapport quickly, overcome objections, and maintain a professional and persuasive communication style.

Address customer concerns and provide outstanding service to increase satisfaction and build long‑term loyalty.

Implement strategies to retain customers and reduce churn by recognizing and responding to their individual situations.

Navigate internal computer systems to track calls, gather information, and ensure accurate record‑keeping of all interactions.

Maintain up‑to‑date knowledge of all current products, services, pricing, and promotional campaigns.

Uphold a high level of confidentiality, professionalism, and integrity in every interaction.

Perks That Set Us Apart:

Salary 19,800 Base Pay + 2,200 Allowance*

HMO with 1 FREE dependent

10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)

Life and Accident Insurance from Day 1

Optical, Medicine, and Mental Health Reimbursement

6 Months Paid Maternity Leave + Cash Assistance

15 Days Paid Paternity Leave

Ready to Apply? Come Walk In!

Walk‑In Applications Welcome!
Monday to Friday | 10:00 AM to 5:00 PM
SM Taytay IT Business Park, Ground Floor (Beside Anytime Fitness),
Manila East Rd., Taytay, Rizal

Weekend/Holiday operations may vary. Stay updated via our social media!

Ready to Level Up?

Bring your Valid ID and Resume.
TARA NA SA Q!