Sales and Loyalty Representative | Taytay | T001 | For Pooling

Quantrics Enterprises Inc.

Taytay

In loco

PHP 220.968 - 245.520

Tempo pieno

14 giorni+

Una candidatura completa in un minuto

Curriculum e lettera di presentazione personalizzati, pronti da inviare.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Salary 19,800 Base Pay + 2,200 Allowance

HMO with 1 FREE dependent

10 Vacation Leaves + 10 Sick Leaves

Life and Accident Insurance from Day 1

Optical, Medicine, and Mental Health Reimbursement

6 Months Paid Maternity Leave + Cash Assistance

15 Days Paid Paternity Leave

Descrizione del lavoro

Quantrics Enterprises Inc. is hiring for a position in Taytay, Rizal, where the ideal candidate will engage in selling communication products and services. Applicants should be at least 18 years old, a graduate of Senior High School, and possess excellent English communication skills. Benefits include a base salary of 19,800 with a 2,200 allowance, HMO for one dependent, vacation leaves, life insurance, and generous maternity/paternity leave. Shift flexibility is necessary, including possible graveyard shifts.

Competenze

At least 18 years old.
Willing to work onsite in Taytay, Rizal.
Open to a shifting schedule, including graveyard shifts.
Has a valid NBI Clearance.

Mansioni

Sell, cross-sell, and upsell products and services.
Make outbound calls primarily to existing customers.
Understand customer needs through effective questioning.
Build rapport quickly and maintain a professional communication style.
Address customer concerns and provide outstanding service.

Conoscenze

Excellent English communication

Problem-solving

Proficient in MS Office

Fast and accurate typing

Strong analytical skills

Previous BPO experience

Formazione

Graduate of Senior High School or High School (Old Curriculum)

Descrizione del lavoro

What We're Looking For

At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:

At least 18 years old
Graduate of Senior High School or High School (Old Curriculum)
Willing and excited to work onsite in Taytay, Rizal
Open to a shifting schedule, including graveyard shifts
Has a valid NBI Clearance (Applicants with NBI will be prioritized!)

Your Qualifications & Skills

Excellent English communication—spoken and written
Great with people and a natural problem‑solver
Proficient in MS Office and web applications
Fast and accurate typing, sharp comprehension, and top multitasking abilities
Strong analytical and troubleshooting skills in a fast‑paced support environment
Previous BPO experience is a plus—but not required!

What You’ll Be Doing

Sell, cross‑sell, and upsell the best communication products and services in the market, including Internet, Mobility, Programming, and TV packages.
Proactively reach out to potential leads via multiple channels such as phone, email, SMS, and social media.
Make outbound calls, primarily to existing customers, to promote products, services, and exclusive offers.
Understand customer needs through effective questioning, active listening, and a personalized approach.
Recommend the best solutions, provide product demos, and explain current promotions and offers to support customer decisions.
Build rapport quickly, overcome objections, and maintain a professional and persuasive communication style.
Address customer concerns and provide outstanding service to increase satisfaction and build long‑term loyalty.
Implement strategies to retain customers and reduce churn by recognizing and responding to their individual situations.
Navigate internal computer systems to track calls, gather information, and ensure accurate record‑keeping of all interactions.
Maintain up‑to‑date knowledge of all current products, services, pricing, and promotional campaigns.
Uphold a high level of confidentiality, professionalism, and integrity in every interaction.

Perks That Set Us Apart