Sales Admin & Collections Specialist

Cloudstaff Philippines Inc.; Philippines; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Comprehensive health and life保险 on 16个

Career advancement

Company-provided PC/Laptop

Fiber internet

Free Coffee, Meals and Fridays

Job summary

Cloudstaff Philippines Inc. is seeking a detail-oriented Sales Admin / Collections Officer to support day-to-day sales administration, customer accounts, invoicing and collections for a growing commercial hygiene and facilities services business.

You will work with customers, sales reps, finance and operations to ensure accurate records, timely invoicing and payment follow-ups, while maintaining strong customer relationships.

Qualifications

• 2–4 years of experience in sales administration, accounts receivable, collections, customer service, billing, or related administrative roles
• Experience handling customer accounts, invoices, payment follow-ups, or sales support
• Strong written and verbal English communication skills
• Comfortable communicating with customers via phone and email
• Strong attention to detail and accuracy
• Good organisational and time-management skills
• Ability to manage multiple accounts, tasks, and deadlines
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience using CRM, ERP, accounting, or customer management systems is an advantage
• Experience in a B2B environment and dealing directly with business customers is highly desirable

Responsibilities

• Provide administrative support to the sales and account management teams.
• Process and maintain customer account information, contracts, service agreements, pricing, and related documentation.
• Prepare sales quotations, proposals, service documentation, and customer correspondence as required.
• Assist with setting up new customer accounts and ensuring all required information is complete and accurate.
• Maintain accurate customer records in CRM, ERP, or accounting systems.
• Update customer information, billing details, service requirements, and account notes.
• Monitor sales orders, service requests, and account-related activities through to completion.
• Coordinate with internal teams to ensure customer requests are actioned promptly.
• Assist with reporting on sales activity, customer accounts, outstanding orders, and other administrative requirements.

Skills

Attention to detail

Time management

Multitasking

English communication

Customer service

Microsoft Office

Tools

Excel

Outlook

CRM

ERP

Job description

Cloudstaff Philippines Inc. is seeking a detail-oriented Sales Admin / Collections Officer to support day-to-day sales administration, customer accounts, invoicing and collections for a growing commercial hygiene and facilities services business.

You will work with customers, sales reps, finance and operations to ensure accurate records, timely invoicing and payment follow-ups, while maintaining strong customer relationships.