Sales Account Manager (IT & Technology Services)

Novulutions Inc.; Taguig; On-site; PHP 700,000 - 900,000; Full time

Job summary

Novulutions Inc. in Metro Manila is seeking a driven Sales Account Manager to serve as the primary liaison between our IT sales team and key enterprise clients. You will manage existing accounts while targeting new business opportunities.

You will build long-term relationships with CIOs, IT Directors and procurement teams, track renewals, report on ROI, and lead proposals and SOWs with the pre-sales team to expand our service footprint.

Qualifications

• Bachelor's degree in business, IT, or related field.
• 3–5+ years in B2B IT/SaaS/Tech services sales or account management.
• Proven ability to meet/exceed quotas and manage complex enterprise accounts.

Responsibilities

• Serve as main contact for assigned enterprise accounts; build long-term relationships with CIOs, IT Directors, and procurement teams.

Skills

Account management

B2B sales

CRM management

Relationship building

Sales forecasting

Education

Bachelor's degree in Business/IT

Tools

Salesforce

Job description

About the role

We are seeking a driven, client-focused Sales Account Manager to join our growing IT sales team. In this role, you will serve as the primary link between our company and our key enterprise clients, managing existing accounts while identifying new business opportunities.

Key responsibilities

• Serve as the main point of contact for assigned accounts, building long-term, trusted relationships with key decision-makers (CIOs, IT Directors, Procurement).

• Track client contract renewal dates, ensure high customer satisfaction (CSAT), and proactively address pain points to prevent churns.

• Organize and lead regular business reviews with clients to report on performance, ROI, and future technology roadmaps.

• Identify opportunities to expand our service footprint within existing accounts (e.g., cloud Migration, Cybersecurity, Managed Services, Software Licensing).

• Maintain an active, accurate sales pipeline within our CRM and consistently meet or exceed quarterly revenue targets.

• Lead the creation of Statements of Work (SOWs), RFPs, and commercial proposals in collaboration with pre-sales technical expert.

• Gather technical and business requirements from clients and translate them into actionable IT solutions for our internal technical teams.

• Stay updated on emerging IT trends, cybersecurity threats, cloud technologies, and industry compliance standards to act as a knowledgeable advisor to clients.

About you

• Bachelor's degree in Business, Marketing, Information Technology, or a related field (or equivalent practical experience).

• 3 to 5+ years of successful B2B sales or account management experience within the IT, SaaS, Cloud, or Tech Services industry.

• Proven ability to meet or exceed sales quotas and manage complex enterprise accounts.