Sales & Account Manager (ENG) (INTERNATIONAL LOGISTICS BACKGROUND)

Berry Virtual | MedVirtual | AI Virtual; Central Luzon; Remote; PHP 3,025,000 - 4,537,000; Full time

Benefits offered by this job

Permanent remote work setup

Competitive starting rate paid in USD

Internet Allowance

HMO Insurance

Retirement Fund

Paid US holidays

Paid Vacation and Sick Leaves

Job summary

Berry Virtual | MedVirtual | AI Virtual is seeking a Sales & Account Manager to acquire new clients and manage existing accounts in the international logistics space. The role emphasizes outbound sales, quoting domestic and international air shipments, and coordinating with 3PL partners.

Strong English, CRM usage, and KPI-driven performance are essential for success in a fully remote setup. Ideal candidates have experience with USD payments, professional communication, and the ability to work

Qualifications

• Exceptional spoken and written English
• Neutral or minimal accent
• Polished, professional phone presence
• Proven sales experience and lead conversion
• Experience handling inbound and outbound calls
• Experience following up and nurturing leads
• Comfortable making outbound calls and strong closing ability
• Proactive and accountable, able to work independently
• CRM experience and measurable KPI focus
• Freight forwarding background with US 3PL experience

Responsibilities

• Quote domestic and international air shipments (export focus)
• Access pricing system to retrieve quotes
• Apply markup percentages
• Gather trucking/airline/transfer costs for export
• Contact overseas agents for international pricing quotes
• Prepare pricing packages and send quotes
• Follow up on submitted quotes
• Coordinate with operations when quote is accepted
• Handle air freight pricing; minimal ocean freight
• Coordinate with carriers on availability/pricing in regions (e.g., Kentucky)
• Work with airlines (e.g., American Airlines) for routing

Skills

Sales experience

Appointment-setting

Lead-conversion

Inbound/outbound calls

CRM experience

KPIs

Independent work

Customer service

Tools

Pricing systems

Job description

The Sales & Account Manager is responsible for both acquiring new clients and managing existing accounts. Ideal candidates will have a strong background in the international logistics and exceptional communication skills, and a passion for delivering client success.

Responsibilities

• Quote domestic and international air shipments (primarily export, some import)
• Access proprietary pricing system with multiple platforms to retrieve pricing
• Apply markup percentages as instructed by management
• Gather trucking costs, airline costs, and transfer costs for export shipments
• Contact overseas agents/partners to obtain international pricing quotes
• Compile complete pricing packages and send quotes to customers
• Follow up with customers on submitted quotes
• Coordinate with operations team once customer accepts quote and books shipment
• Handle both air freight pricing (primary focus) with minimal ocean freight
• Communicate with carriers to verify availability and pricing in specific regions (e.g., Kentucky)
• Work with airlines such as American Airlines in Atlanta or Miami for shipment routing

Requirements

• Exceptional spoken and written English
• Neutral or very minimal accent
• Polished, professional phone presence
• Proven sales experience
• Proven appointment-setting and lead-conversion experience
• Experience handling inbound and outbound calls
• Experience following up and nurturing leads
• Comfortable making outbound sales calls
• Strong closing ability
• Highly proactive and accountable
• Able to work independently without constantly waiting for instructions
• Customer service experience
• CRM experience
• Experience working toward measurable sales and conversion KPIs
• Custom recruitment required for specialized freight forwarding background with experience in quoting domestic and international air shipments (export and import).
• Candidate must have worked with a 3PL or freight forwarding company in the U.S. (e.g., Seiko, Pilot, Continental Freight Forwarding, AIT).

System and Work Setup Requirements

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
• Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
• Need to learn and work within Zenoti and any additional CRM/communications systems we implement.

Benefits

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• HMO Insurance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves