Sales Account Manager

1stA Logistics; Muntinlupa; On-site; PHP 279,000 - 446,400; Full time

Job summary

A logistics company in Metro Manila is seeking an Account Manager to manage and develop client relationships. The role involves maintaining high satisfaction levels, identifying growth opportunities, and coordinating with internal departments. Candidates should have a bachelor's degree and 1-3 years of experience in account management or sales, preferably in logistics. Excellent communication and analytical skills are essential.

Qualifications

• 1-3 years of experience in account management, sales, or business development.
• Strong background in client servicing and project coordination.
• Results-oriented and proactive with a customer focus.

Responsibilities

• Manage and maintain relationships with existing clients.
• Identify opportunities for account growth and upselling.
• Coordinate with internal teams to ensure smooth service delivery.

Skills

Client servicing

Project coordination

Communication

Negotiation

Analytical skills

Problem-solving

Education

Bachelor’s degree in Business Administration

Degree in Marketing or Logistics

Tools

MS Office

CRM tools

Job description

The Account Manager is responsible for managing and developing client relationships to ensure satisfaction, retention, and growth. This role involves identifying business opportunities, coordinating with internal departments, and delivering effective solutions tailored to client needs. The Account Manager acts as the main point of contact for assigned accounts and plays a key role in achieving the company’s sales and revenue targets.

Key Responsibilities:

• Manage and maintain strong relationships with existing clients, ensuring consistent communication and high satisfaction levels
• Identify and pursue opportunities for account growth, upselling, and cross‑selling of services
• Develop a deep understanding of clients’ logistics and business requirements to provide customized solutions
• Coordinate with internal teams (operations, finance, customer service) to ensure smooth and timely service delivery
• Prepare proposals, quotations, and presentations for new and existing clients
• Monitor account performance, resolve issues, and ensure prompt handling of client concerns
• Conduct regular business reviews and performance reports for assigned accounts
• Track sales performance and ensure achievement of assigned revenue and client retention targets
• Keep abreast of market trends, competitors, and industry developments to support business strategy

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Logistics, or any related field
• With at least 1–3 years of experience in account management, sales, or business development (preferably in logistics, freight forwarding, or supply chain industry)
• Strong background in client servicing and project coordination
• Excellent communication, presentation, and negotiation skills
• Proficient in MS Office applications and CRM tools
• Results‑oriented, proactive, and customer‑focused
• Strong analytical and problem‑solving abilities

Personal Requirements:

• Highly motivated and goal‑driven with a professional demeanor
• Strong interpersonal and leadership skills
• Can manage multiple accounts and prioritize effectively under pressure
• Detail‑oriented, organized, and adaptable to a fast‑paced environment
• Demonstrates integrity, accountability, and reliability
• Positive attitude with a commitment to providing excellent client service