Sales Account Manager

Circa Logica Group; Bulacan; On-site; PHP 300,000 - 540,000; Full time

Job summary

A leading account management company in Bulacan is seeking an experienced Account Manager to bridge the company and its clients. This role involves addressing customer needs, collaborating with suppliers, and promoting products. Candidates should have a Bachelor’s degree and at least 3 years in retail account management. Strong communication and negotiation skills are essential. This is a full-time on-site position.

Qualifications

• At least 3 years of relevant experience in retail account management and customer service.
• Exposure to handling fragrances, chemicals, and raw materials for the cosmetics or personal care industry.
• Exposure to fragrances, chemicals, and raw materials in cosmetics/personal care is preferred.
• Strong communication and negotiation skills.

Responsibilities

• Serve as the bridge between the company and its clients.
• Address customer needs and concerns promptly.
• Collaborate with suppliers to ensure product availability.
• Maintain relationships with current clients and seek new prospects.
• Engage with customers to provide product details and resolve issues.
• Promote additional products or services to boost sales.
• Deliver exceptional customer service during store interactions.
• Liaise with store managers to meet customer needs.
• Handle administrative tasks such as generating reports.
• Initiate new accounts for prospective customers.

Skills

Strong communication skills

Negotiation skills

Customer service

Education

Bachelor’s degree in business, marketing, communications, or a related field

Job description

On-site - Bulacan 3-5 Yrs Exp Bachelor Full-time

Job Description

Responsibilities

• The account manager serves as the bridge between the company and its clients, primarily responsible for promptly and effectively addressing customer needs and concerns to foster strong relationships.
• Recognizing and addressing customer requirements by providing informed product insights and facilitating product or service sales.
• Collaborating with suppliers to ensure product availability aligns with customer demand.
• Establishing and maintaining relationships with current clients while actively seeking new prospects through networking events and community outreach initiatives.
• Engaging with customers by providing product details, addressing inquiries, and resolving any concerns or issues.
• Promoting additional products or services by recommending complementary items to boost sales.
• Delivering exceptional customer service to ensure customer satisfaction during store interactions.
• Regularly liaising with store managers to ensure all customer needs are met.
• Handling administrative tasks such as generating reports, maintaining records, and managing employee paperwork.
• Initiating new accounts for prospective customers and finalizing accounts for terminated customers.

Qualifications

• Bachelor’s degree in business, marketing, communications, or a related field.
• With at least 3 years of relevant experience in retail account management and customer service.
• Preferably with exposure to handling fragrances, chemicals, and raw materials for the cosmetics or personal care industry
• With strong communication and negotiation skills