Job description:
Duties and Responsibilities
Promote and sell hotel event venues, banquet facilities, catering services, and accommodation packages
- Handle inquiries and bookings for weddings, birthdays, meetings, conferences, seminars, and other social or corporate events
- Conduct sales calls, presentations, and site inspections for prospective clients
- Prepare event proposals, quotations, contracts, and banquet event orders
- Coordinate event requirements and schedules with Operations, Kitchen, Front Office, Housekeeping, and other departments
- Build and maintain strong relationships with corporate accounts, event organizers, suppliers, and travel agencies
- Assist clients throughout the planning process and ensure smooth event execution
- Monitor event schedules, payments, contracts, and guest requirements
- Attend networking events, trade fairs, and promotional activities to generate leads and increase bookings
- Prepare sales reports, event forecasts, and client account updates
- Address client concerns and provide immediate solutions during events
- Ensure achievement of monthly banquet and events sales targets
- Maintain proper filing and documentation of event and sales records
Qualifications
Bachelor’s Degree in Hospitality Management, Marketing, Business Administration, Tourism, or related field
- Experience in banquet sales, event coordination, or hospitality industry is preferred
- Strong communication, negotiation, and presentation skills
- Excellent customer service and interpersonal abilities
- Organized, detail-oriented, and capable of multitasking
- Proficient in Microsoft Office applications and email correspondence
- Ability to work under pressure and meet deadlines
- Professional appearance and pleasing personality
- Willing to work flexible schedules, weekends, and holidays depending on event requirements
Preferred Skills
Event planning and banquet coordination
- Sales and client relationship management
- Negotiation and presentation skills
- Time management and problem-solving
- Knowledge of hotel and banquet operations