A leading events venue in Metro Manila is seeking a Sales Development Executive to identify new business opportunities in the catering industry. The ideal candidate will have at least 3 years of sales experience and will be responsible for generating leads, maintaining client relationships, and ensuring exceptional customer service. Benefits include flextime, health insurance, on-site parking, and paid training. This is a full-time position aimed at driving company growth and client satisfaction.
Qualifications
Minimum of 3 years of sales experience, especially in the catering or events industry.
Fluent in English with excellent communication skills.
Responsibilities
Identify new business opportunities in the catering industry.
Maintain strong relationships with clients and event planners.
Prepare customized event proposals and coordinate with teams.
Ensure high-level customer service and address client concerns.
Understand clients' event requirements and provide customized solutions for events, catering, and venue selection.
Prepare and deliver tailored proposals and quotations for events and catering services.
Provide guidance on menu options, venue setups, and other event-related logistics.
Maintain accurate and up-to-date client records in the CRM system.
Follow up on all leads and manage the sales pipeline effectively.
Negotiate contracts and pricing with clients, ensuring company policies are met.
Coordinate with the operations and catering teams to ensure seamless execution of events.
Provide high-level customer service before, during, and after events.
Address client concerns or issues promptly and professionally.
Ensure client satisfaction and cultivate repeat business opportunities.
Stay informed on market trends, competitors, and industry best practices.
Skills
Sales Generation
Client Relationship Management
Negotiation
Customer Service
Job description
Key Responsibilities
Sales Development
Identify new business opportunities by researching potential clients in the catering industry.
Proactively generate leads and convert them into sales, meeting monthly and quarterly targets.
Build and maintain strong relationships with clients, event planners, and key decision-makers.
Attend networking events, conferences, and meetings to promote the company’s services.
Client Consultation
Understand clients' event requirements and provide customized solutions for events, catering, and venue selection.
Prepare and deliver tailored proposals and quotations for events and catering services.
Provide guidance on menu options, venue setups, and other event-related logistics.
Sales Management
Maintain accurate and up-to-date client records in the CRM system.
Follow up on all leads and manage the sales pipeline effectively.
Negotiate contracts and pricing with clients, ensuring company policies are met.
Coordinate with the operations and catering teams to ensure seamless execution of events.
Customer Service
Provide high-level customer service before, during, and after events.
Address any client concerns or issues in a timely and professional manner.
Ensure client satisfaction and cultivate repeat business opportunities.
Market Research & Strategy
Stay informed on market trends, competitors, and industry best practices to ensure the company remains competitive.
Provide feedback on new product offerings or service enhancements based on client feedback.