SaaS Project Coordinator - Customer Success & Delivery

Clark Development Corporation; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Clark Development Corporation is seeking a Project Coordinator to support the successful delivery of customer projects across the client services portfolio. You will collaborate with the Service Delivery Manager and project teams to coordinate activities and maintain project documentation, ensuring projects stay on time, within scope, and aligned to customer objectives.

This role is ideal for candidates starting their project management career or looking to grow in a fast-paced SaaS and CX

Qualifications

• Strong organisational, planning, and time management skills.
• Familiarity with SaaS platforms and customer experience tooling.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and adapt to changing requirements.

Responsibilities

• Support the delivery of customer projects alongside the Service Delivery Manager, ensuring progress according to timelines, budgets, and objectives.
• Coordinate projects from initiation through completion.
• Maintain project plans, schedules, documentation, risks, decisions, and status reporting using project delivery tools.
• Monitor progress against milestones and KPIs, providing regular updates to stakeholders.
• Assist with scope definition and planning during pre-sales and project initiation.

Skills

Organizational skills

Communication skills

SaaS understanding

Time management

Stakeholder management

Education

Bachelor's degree in business/IT/related

Tools

Asana

Zendesk

HubSpot

Job description

Clark Development Corporation is seeking a Project Coordinator to support the successful delivery of customer projects across the client services portfolio. You will collaborate with the Service Delivery Manager and project teams to coordinate activities and maintain project documentation, ensuring projects stay on time, within scope, and aligned to customer objectives.

This role is ideal for candidates starting their project management career or looking to grow in a fast-paced SaaS and CX