Revenue Operations Specialist (CPQ & Billing)

S&P Global; Taguig; Presencial; PHP 500 000 - 800 000; Tempo integral

Resumo da oferta

S&P Global is seeking a Specialist, Revenue Operations to support the Order-to-Cash workflow from Manila. The role involves drafting and managing contracts, processing opportunities in Salesforce CPQ, and coordinating with Legal and OTC teams to ensure accurate pricing and compliance.

You will generate SFDC reports, contribute to data governance, and resolve client inquiries via chat, email, or phone while maintaining high data quality and a smooth buyer experience.

Qualificações

• Strong comprehension, verbal and written communication skills.
• Proficiency with MS Office (Word, Excel, PowerPoint) to support reporting.
• Familiarity with Salesforce CPQ and billing systems is advantageous.
• Attention to detail, self-motivation and a strong work ethic are essential.

Responsabilidades

• Draft and manage contracts for new sales and renewals using DocuSign, ensuring compliance with legal requirements and internal policies.
• Process opportunities in Salesforce CPQ for new sales and renewals with accurate pricing.
• Coordinate with Legal, Order Management, Fulfillment, and OTC teams to resolve client queries efficiently.
• Generate and analyze SFDC reports to provide insights on sales performance and process efficiency.
• Participate in data governance and data clean-up activities within Salesforce to maintain data quality.
• Address inquiries related to new sales and renewals via chat, email, or phone.
• Conduct root cause analysis of OTC system issues to improve data quality and client experience.

Conhecimentos

Communication skills

MS Office

Salesforce CPQ familiarity

Attention to detail

Work ethic

Ferramentas

Salesforce CPQ

Billing systems

Descrição da oferta de emprego

S&P Global is seeking a Specialist, Revenue Operations to support the Order-to-Cash workflow from Manila. The role involves drafting and managing contracts, processing opportunities in Salesforce CPQ, and coordinating with Legal and OTC teams to ensure accurate pricing and compliance.

You will generate SFDC reports, contribute to data governance, and resolve client inquiries via chat, email, or phone while maintaining high data quality and a smooth buyer experience.