Global Revenue Ops Specialist – Salesforce CPQ

S&P Global, Inc.; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global Market Intelligence is seeking a Specialist, Revenue Operations to support the end-to-end Order-to-Cash workflow, focusing on Lead to Cash through Salesforce CPQ. This role works with multiple OTC teams to ensure accurate pricing, compliant contracts, and timely client responses.

The position emphasizes data quality, reporting, and process improvements to enhance the client buying experience and overall revenue cycle efficiency.

Qualifications

• Strong comprehension, verbal, and written communication skills.
• MS Office applications (Word, Excel, PowerPoint) proficiency.
• Familiarity with Salesforce CPQ and billing systems.
• Attention to detail, self-motivation, positive mindset and strong work ethic.

Responsibilities

• Draft and manage contracts for new sales and renewals using DocuSign, ensuring compliance with legal requirements and internal policies.
• Process opportunities for new sales and renewals in Salesforce CPQ, ensuring pricing accuracy and alignment with company standards.
• Coordinate with Legal, Order Management, Fulfillment, Client Financial Relations, Cash Apps, Finance, Sales Crediting and other OTC teams to resolve client queries.
• Generate and analyze SFDC reports to provide insights on sales performance and operational efficiency.
• Participate in data governance projects, assisting with data cleanup in Salesforce to maintain high data quality.
• Address general inquiries related to new sales and renewals via chat, email, or phone.
• Conduct root cause analysis of issues within the OTC system to improve data quality and client experience.

Skills

Communication skills

MS Office

Salesforce CPQ experience

Attention to detail

Tools

Salesforce CPQ

Billing systems

Job description

S&P Global Market Intelligence is seeking a Specialist, Revenue Operations to support the end-to-end Order-to-Cash workflow, focusing on Lead to Cash through Salesforce CPQ. This role works with multiple OTC teams to ensure accurate pricing, compliant contracts, and timely client responses.

The position emphasizes data quality, reporting, and process improvements to enhance the client buying experience and overall revenue cycle efficiency.