Retail Support Representative - Alorica Lipa Site

TalentLink Outsourcing; Batangas City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Paid Training

Government Benefits

Anniversary Bonus

Job summary

A local outsourcing company in Batangas City is looking for customer service representatives. No prior experience is required as training will be provided. The role involves responding to customer inquiries and resolving issues efficiently. The position offers a salary range of ₱18K to ₱25K monthly, along with various benefits such as paid training, vacation leave, and HMO.

Qualifications

• No BPO experience needed, training provided.
• College fresh graduates and undergraduates welcome.
• Strong communication skills preferred.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate product information.
• Resolve customer issues efficiently.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱25K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team