Call Center Representative - Alorica Lipa Batangas Site

TalentLink Outsourcing; Batangas City; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A local outsourcing company in Batangas City is seeking customer service representatives. The role requires responding to customer inquiries and providing information about products and services. No prior BPO experience is necessary as training will be provided. The ideal candidates are fresh graduates or high school graduates eager to learn in a supportive environment. Benefits include a monthly salary range of ₱18K to ₱37K and additional incentives.

Qualifications

• Willing to train for customer service roles.
• Open to fresh graduates and high school graduates.
• Customer-oriented with good communication skills.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Overview

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team