Retail Sales Executive for Luzon Area

WHR Global Consulting; Pampanga; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Overtime pay

Holiday pay

Sales incentives

HMO after probation

Mandatory contributions

Uniforms

Paid trainings

Job summary

WHR Global Consulting is seeking a customer-focused representative in Pampanga to assist in-store visitors, understand their needs, and guide product discovery of electronic cigarettes.

The role emphasizes responsible product education, smooth checkout, and post-sale support with a strong emphasis on friendly, clear communication in English or Taglish.

Qualifications

• At least second year of college education or equivalent.
• Excellent communication in English or Taglish and confident interaction.
• Proven experience in customer service, preferably in sales/retail.

Responsibilities

• Greet and assist customers in-store, identifying needs and guiding product discovery.
• Educate customers about electronic cigarettes and conduct guided trials for responsible use.
• Process purchases, assist with customization, and handle after-sales service.
• Deliver exceptional service, manage returns and exchanges per company policy.

Skills

Customer service

Sales experience

English communication

Charismatic persona

Shift flexibility

Education

Second year college level

Job description

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Paid Holidays

Insurance Health & Wellness

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Work Conditions: Day Shift | Full-Time | Onsite

• Overtime pay
• Holiday pay
• Months & Quarterly Sales Incentives (w/ Sales Target)
• HMO after probationary period
• Mandatory Contribution
• Uniforms, Tools & Devices
• Paid Trainings

Qualifications:

• At least second year college level
• Confident & Charismatic
• Good communication skills (English or Taglish; natural conversation)
• Must have good work experience in customer service jobs.
• Preferably with Sales/Retail Sales Work Experience
• Open to shifting schedules

Key Responsibilities:

• Welcome consumers in-store, understand their needs, offer guidance and assist with discovery of electronic cigarettes.
• Educate adults who would otherwise continue to smoke or use other nicotine products, about the e-cigarette product and conduct a guided trial
• Perform seamless purchase transactions, assisting with customization and database registration & after-sales services
• Provide exceptional customer service experience by executing product diagnosis, returns and replacements in line with the company’s consumer-centric principles