Retail Process Improvement Specialist

Alberto Shoes Corporation; Quezon City; On-site; PHP 391,000 - 558,000; Full time

Job summary

Alberto Shoes Corporation in Quezon City is seeking a Business Process Specialist for a full-time role to optimize retail operations and drive efficiency across the organization. You will identify opportunities for improvement, standardize workflows, and implement solutions that boost productivity and customer satisfaction.

Responsibilities include developing SOPs, maintaining document control, and collaborating with department heads on process documentation and training.

Qualifications

• Bachelor's Degree in Industrial Engineering (BSIE) is required.
• Fresh graduates are welcome to apply; internship or academic project experience in process improvement or documentation is an advantage.
• Knowledge of process mapping, SOP development, document control, and workflow analysis.

Responsibilities

• Develop, document, review, and update business processes, SOPs, work instructions, and policies.
• Collaborate with department heads to gather and improve process documentation.
• Conduct process reviews, identify gaps, and recommend corrective actions.

Skills

Process mapping

SOP development

Document control

Workflow analysis

Lean Six Sigma

Analytical skills

Problem solving

Communication

MS Office

Visio

Cross-functional teamwork

Education

Bachelor's in Industrial Engineering (BSIE)

Tools

Microsoft Visio

Microsoft Office

Job description

Alberto Shoes Corporation in Quezon City is seeking a Business Process Specialist for a full-time role to optimize retail operations and drive efficiency across the organization. You will identify opportunities for improvement, standardize workflows, and implement solutions that boost productivity and customer satisfaction.

Responsibilities include developing SOPs, maintaining document control, and collaborating with department heads on process documentation and training.