Retail Experience Champion

Globe Telecom, Inc.; Dumaguete; On-site; PHP 201,000 - 279,000; Full time

Job summary

Globe Telecom, Inc. is seeking a Customer Experience Ambassador to optimize the performance of retail stores by delivering exceptional service and driving sales.

You will assist walk-in subscribers, demonstrate products, process documents, and ensure smooth daily operations while adhering to 5S standards and store policies. The role emphasizes customer satisfaction, accuracy in transactions, and teamwork to meet targets.

Qualifications

• Experience in customer-facing roles with a focus on service.
• Ability to sell products and services to walk-in customers.
• Strong communication and problem-solving skills.

Responsibilities

• Assist walk-in subscribers with concerns and queries.
• Sell products and services to walk-in customers.
• Perform product demonstrations and cashiering functions.
• Ensure timely processing of customer documents and transactions.
• Maintain store cleanliness and comply with 5S standards.

Skills

Customer service

Sales

Cashiering

Communication

Tools

Iris system

Job description

Globe Telecom, Inc. is seeking a Customer Experience Ambassador to optimize the performance of retail stores by delivering exceptional service and driving sales.

You will assist walk-in subscribers, demonstrate products, process documents, and ensure smooth daily operations while adhering to 5S standards and store policies. The role emphasizes customer satisfaction, accuracy in transactions, and teamwork to meet targets.