Retail Experience Lead: Drive Sales & Service Excellence

Globe Telecom, Inc.; Baguio; On-site; PHP 279,000 - 390,600; Full time

Job summary

Globe Telecom, Inc. is looking for a Retail Specialist who will optimize retail store performance by ensuring exceptional customer service and maximizing sales. Responsibilities include assisting walk-in customers, conducting product demonstrations, and achieving sales targets while maintaining store compliance with operational standards.

The role demands strong interpersonal skills and the ability to lead a high-performing team. Candidates with certifications in retail management or customer service are encouraged but not required.

Qualifications

• Experience in retail management or customer service.
• Strong sales skills and ability to meet targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist walk-in subscribers with their concerns and queries.
• Sell all products and services to walk-in customers.
• Perform product demonstrations.
• Maintain a clean workplace in compliance with 5S standards.

Job description

Globe Telecom, Inc. is looking for a Retail Specialist who will optimize retail store performance by ensuring exceptional customer service and maximizing sales. Responsibilities include assisting walk-in customers, conducting product demonstrations, and achieving sales targets while maintaining store compliance with operational standards.

The role demands strong interpersonal skills and the ability to lead a high-performing team. Candidates with certifications in retail management or customer service are encouraged but not required.