Customer Experience Champion

Globe Telecom; Legazpi; On-site; PHP 200,880 - 290,160; Full time

Job summary

Globe Telecom in Legazpi, Philippines, is seeking a results-driven Sales and Service Associate to deliver outstanding customer experiences, promote Globe products, and help achieve sales targets.

You will attend to customer needs, process transactions in CRM/POS, manage inventory, and support daily collections reports while promoting digital and offline campaigns. Globe promotes equal opportunity and an inclusive workplace.

Qualifications

• Attends to sales and service needs of the customer.
• Proficient use of CRM and POS systems for transactions.
• Handles daily sales activities and customer interactions.
• Supports daily collections and reporting processes.

Responsibilities

• Delivers superior customer experience and engages new & existing customers with Globe products and services and accomplishment of sales targets.
• Attends to sales and service needs of the customer.
• Process inventory management and cashiering using CRM and POS systems.
• Processes cashiering transactions, payment for bills, services, purchases and facilitates daily collections report.
• Helps promotes and campaigns for company products and services through digital and offline means.

Skills

Customer service

Sales

Communication

Tools

CRM

POS systems

Job description

Globe Telecom in Legazpi, Philippines, is seeking a results-driven Sales and Service Associate to deliver outstanding customer experiences, promote Globe products, and help achieve sales targets.

You will attend to customer needs, process transactions in CRM/POS, manage inventory, and support daily collections reports while promoting digital and offline campaigns. Globe promotes equal opportunity and an inclusive workplace.