Retail Assistant

Lovaton Retail; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail company in Iloilo City is seeking a Retail Assistant to deliver exceptional customer service and ensure smooth store operations. The ideal candidate will assist customers, maintain product displays, and manage inventory effectively. Previous retail experience is preferred but not required. This role requires strong communication skills and the ability to work in a fast-paced environment. Flexible hours including weekends are expected.

Qualifications

• Previous retail or customer service experience is preferred but not required.
• Strong communication and interpersonal skills.
• Friendly, approachable attitude with a focus on customer satisfaction.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling transactions and inventory.
• Flexibility to work varied hours, including weekends and holidays.

Responsibilities

• Greet and assist customers with their shopping needs.
• Maintain a strong understanding of the products and services.
• Process transactions, including cash and credit.
• Ensure shelves are stocked and organized.
• Help arrange product displays to attract customers.
• Keep the store clean and tidy.
• Assist with in-store promotions to help meet sales targets.
• Work collaboratively with team members.

Skills

Strong communication skills

Interpersonal skills

Friendly attitude

Ability to multitask

Job description

• The Retail Assistant plays a key role in delivering exceptional customer service and ensuring the smooth operation of the retail store. They are responsible for assisting customers, maintaining store displays, stocking products, and ensuring a clean, organized shopping environment.
• Customer Service: Greet and assist customers with their shopping needs, providing product information and recommendations.
• Product Knowledge: Maintain a strong understanding of the products and services offered to answer customer inquiries accurately.
• Sales Support: Process transactions, including cash, credit, and mobile payments, and handle returns or exchanges as needed.
• Stocking and Inventory Management: Ensure shelves are stocked with products, organize displays, and assist in inventory management by checking stock levels.
• Visual Merchandising: Help arrange product displays to attract customers and maintain a visually appealing store environment.
• Store Maintenance: Keep the store clean and tidy, including sweeping, dusting, and ensuring fitting rooms are in order.
• Promotions and Sales Goals: Assist with in-store promotions and help meet sales targets by engaging customers and offering additional products or services.
• Teamwork: Work collaboratively with other team members to ensure efficient store operations and provide excellent customer service.

• Previous retail or customer service experience is preferred but not required.
• Strong communication and interpersonal skills.
• Friendly, approachable attitude with a focus on customer satisfaction.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling transactions and inventory.
• Flexibility to work varied hours, including weekends and holidays.
• Physical Demands:
• Must be able to stand for long periods and move around the store.