Restaurant Manager - H Proper Coffee Roasters

He and Sons Corporation; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

He and Sons Corporation is seeking a Restaurant Manager to oversee daily café and restaurant operations, ensuring guest experiences, quality, and profitability in a fast-paced setting.

The role requires leading supervisors and frontline staff, enforcing SOPs, managing inventory, and driving sales while maintaining a positive work culture. Strong communication and people skills are essential for success.

Qualifications

• At least 5 years of experience in the food and beverage industry.
• Excellent interpersonal skills for diplomatically handling staff and customers.
• The ability to lead and motivate a team of staff.
• The ability to cope under pressure in a fast-paced environment.
• Good business awareness for achieving successful performance.
• Experience in Specialty Coffee & Restaurant is an advantage

Responsibilities

• Oversee the daily operations of the café and restaurant to ensure smooth and efficient service
• Ensure compliance with all standard operating procedures (SOPs), food safety, sanitation, and quality standards
• Ensure guests receive exceptional hospitality and service throughout their dining experience
• Handle guest concerns, complaints, and feedback promptly and professionally
• Achieve monthly sales, profitability, and operational targets
• Lead, motivate, and develop restaurant supervisors, bar supervisors, kitchen supervisors, and frontline employees
• Ensure consistency in food presentation, beverage preparation, and product quality
• Monitor inventory levels of food, beverages, and operating supplies
• Ensure compliance with food safety regulations, sanitation standards, labor laws, and company policies
• Prepare operational reports including sales, labor, inventory, and incident reports

Skills

Leadership

Customer service

Team development

Food & Beverage

Inventory management

SOP compliance

Job description

About the role

The Restaurant Manager is responsible for overseeing the daily operations of a specialty café and restaurant, ensuring exceptional guest experiences, operational excellence, food and beverage quality, financial performance, and team development. The role ensures that company standards are consistently met while driving sales growth, maintaining profitability, and fostering a positive work culture.

Key responsibilities

• Oversee the daily operations of the café and restaurant to ensure smooth and efficient service


• Ensure compliance with all standard operating procedures (SOPs), food safety, sanitation, and quality standards


• Ensure guests receive exceptional hospitality and service throughout their dining experience


• Handle guest concerns, complaints, and feedback promptly and professionally


• Achieve monthly sales, profitability, and operational targets


• Lead, motivate, and develop restaurant supervisors, bar supervisors, kitchen supervisors, and frontline employees


• Ensure consistency in food presentation, beverage preparation, and product quality


• Monitor inventory levels of food, beverages, and operating supplies


• Ensure compliance with food safety regulations, sanitation standards, labor laws, and company policies


• Prepare operational reports including sales, labor, inventory, and incident reports

About you

• At least 5 years of experience in the food and beverage industry


• Excellent interpersonal skills for diplomatically handling staff and customers


• The ability to lead and motivate a team of staff


• The ability to cope under pressure in a fast-paced environment


• Good business awareness for achieving successful performance


• Experience in Specialty Coffee & Restaurant is an advantage