Restaurant Manager - Fine Dining

The Hongkong and Shanghai Hotels; Philippines; On-site; PHP 45,000 - 65,000; Full time

Job summary

The Peninsula Manila, located in Makati City, is seeking a service-oriented Restaurant Manager to deliver a dining experience that meets Peninsula standards. You will supervise staff, schedule and maintain standards, and ensure guest satisfaction through responsive service.

Ideal candidates have 2–3 years in a similar role, excellent English communication, strong leadership, and broad F&B knowledge. This full-time, on-site position emphasizes guest-centric service and hotel standards.

Qualifications

• At least 2–3 years experience in Food and Beverage Restaurant Manager or similar role.
• Excellent oral and written English communication skills.
• Broad knowledge in all aspects of Food and Beverage Operations.
• Strong leadership and management skills.
• Good moral character, responsible and hardworking.

Responsibilities

• Run the operation and manage daily activities and staff according to policies and standards.
• Prepare monthly staff schedules and oversee duties and responsibilities.
• Resolve guest complaints promptly to avoid escalation.
• Ensure service stations are fully staffed and equipped for guest service.
• Deliver fast, efficient and friendly service to all guests.

Skills

Leadership

Customer service

English communication

F&B operations

Problem solving

Job description

We are looking for a service-oriented Restaurant Manager whose goal is to provide guests with a pleasant dining experience that lives up to Peninsula standard.

Key accountabilities

• To run the operation and carrying out his/her daily activities. To supervise the staff assigned to him/her, according to local policies, procedures and hotel standards.
• Preparing of monthly schedules. Checking staff side duties and responsibilities. Responsible for securing that the area assigned to him/her is always safe and in clean condition.
• Responsible in solving problems and complaints made by the hotel guests, in soonest possible time to avoid further complaints.
• Ensures the service stations are properly staffed and equipped to render service to the guest. This includes proper supplies of glassware, cutlery, chinaware, ice, linen menu, decorations, condiments and side stands supplies.
• To provide fast efficient friendly service to all the guests.

General Requirements

• With at least two to three years experience as Food and Beverage Restaurant Manager or at least in a similar position
• Should have excellent oral and written English communication skills
• With broad knowledge in all aspects of Food and Beverage Operations
• With strong leadership and management skills
• With good moral character, responsible and hardworking

The Peninsula Manila

Located in Makati City's bustling business district, The Peninsula Manila has epitomised luxury and sophistication in the Philippines for over 40 years. Known as the 'Jewel in the Capital’s Crown,' it offers elegant rooms, renowned Filipino hospitality, and a stunning lobby. The hotel features award-winning dining, a top-rated bar, a fitness center, and a retail arcade. Recognised as "The Best Business Hotel in Manila" by readers of Business Traveller Asia-Pacific, “The Best Premium Hotel in the Philippines” by Trip.com. It also holds a spot in the Michelin Guide 2024.