A leading staffing agency in Metro Manila, Philippines, is seeking a Restaurant Manager to deliver superior service and lead staff to maximize customer satisfaction. This role includes training employees, managing operational costs, and ensuring compliance with standards. Ideal candidates have a college degree and at least 1 year of management experience. A positive attitude and readiness to start ASAP are a must.
Qualifications
At least 1 year of experience as a manager.
Knowledgeable about profit and loss and sales and inventory systems.
Positive attitude.
ASAP availability to start.
Responsibilities
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events.
Recommend ways to reach a broader audience (e.g., discounts and social media ads).
Train new and current employees on proper customer service practices.
Implement policies and protocols that will maintain future restaurant operation.
Skills
Customer service
Team leadership
Operational cost control
Sanitation and safety regulations
Customer service
ASAP start
Education
College graduate
Job description
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operation
College graduate
At least 1 year of experience as manager
Knowledgeable on profit and loss and sales and inventory system