Restaurant Manager

Bigtime Empire; Pasig; On-site; PHP 334,800 - 558,000; Full time

Job summary

A restaurant management company in Metro Manila is looking for a skilled Restaurant Manager to oversee daily operations. You will coordinate kitchen staff, ensure food quality, manage inventory and costs, and supervise a team while promoting excellent customer service. Ideal candidates should have a bachelor's degree in hospitality or a related field, 1-3 years of managerial experience, and the ability to work flexible hours. Join us to create a positive dining experience for our guests.

Qualifications

• At least 1-3 years of experience in restaurant operations with supervisory or managerial experience.
• Knowledge of food safety standards and cost control.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee day-to-day restaurant operations, including dining and kitchen coordination.
• Ensure food quality and service standards meet regulations.
• Recruit, train, and supervise restaurant staff.
• Monitor sales performance and implement strategies to increase revenue.
• Ensure compliance with food safety and labor laws.

Skills

Leadership

Customer Service

Problem-Solving

Communication

Education

Bachelor’s degree in Hospitality Management or Business Administration

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Key Responsibilities

• Oversee day-to-day restaurant operations, including dining, kitchen coordination, and service flow.
• Ensure food quality, service standards, and cleanliness meet company and regulatory requirements.
• Monitor opening and closing procedures and ensure proper cash handling.

Staff Management & Leadership

• Recruit, train, schedule, and supervise restaurant staff.
• Conduct performance evaluations and provide coaching, feedback, and disciplinary action when necessary.
• Promote a positive work culture that encourages teamwork and accountability.

Customer Service

• Ensure a high level of customer satisfaction by addressing concerns and resolving complaints professionally.
• Monitor guest feedback and implement improvements to enhance the dining experience.

Sales, Cost & Inventory Control

• Monitor sales performance and implement strategies to increase revenue.
• Control food, labor, and operating costs to meet budget targets.
• Oversee inventory management, ordering, and supplier coordination.

Compliance & Safety

• Ensure compliance with food safety, sanitation, labor laws, and company policies.
• Maintain accurate records for audits, inspections, and reporting.

Reporting & Coordination

• Prepare operational reports, including sales, staffing, and inventory.
• Coordinate with management on operational issues, promotions, and business plans.

QUALIFICATIONS

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
• At least 1-3 years of experience in restaurant operations, with supervisory or managerial experience.
• Strong leadership, people management, and decision-making skills.
• Excellent customer service and problem-solving abilities.
• Knowledge of food safety standards, restaurant operations, and cost control.
• Ability to work flexible hours, including weekends and holidays.
• Proficient in basic computer applications (POS systems, Microsoft Office, Google Workspace).
• Strong communication and interpersonal skills.