A leading staffing agency is seeking an experienced manager for a restaurant in Makati, Philippines. The ideal candidate should have at least 1 year of management experience, a college degree, and a positive attitude. Responsibilities include ensuring customer satisfaction, supervising staff, and maintaining compliance with regulations. The role offers training in Manila with paid accommodation, transportation, and meals.
Qualifications
At least 1 year of experience as a manager.
Knowledgeable in profit and loss, sales, and inventory system.
Positive attitude and can start ASAP.
Willing to be trained in Manila for 1 month (paid).
Positive attitude and ability to start ASAP.
Knowledge of sanitation and safety regulations.
Responsibilities
Deliver superior service and maximize customer satisfaction.
Respond efficiently to customer complaints.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly and annual revenues and expenses.
Promote the brand in the local community and through events.
Train new and current employees on proper customer service practices.
Implement policies and protocols that maintain future restaurant operation.
Skills
Customer service skills
Leadership
Communication
Shift management
Profit & loss
Sales & inventory
Brand promotion
Cost control
Compliance
Performance feedback
Education
College graduate
Tools
Sales & inventory system
Job description
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operation
College graduate
At least 1 year of experience as manager
Knowledgeable on profit and loss and sales and inventory system
Willing to be trained in Manila for 1 month (paid accommodation, transportation and meal)